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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4493 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,493 reviews
  • Rated 5 out of 5 stars

    BigO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these my second pair I lost one ear bud Still holding hope it will turn up Volume control on earpiece Both Hands iPhone free Only finger tips To tap Volume control! Apple iPod Fail.. no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great quality for being refurbished, I’ve had my Doubts but so far so good the beats work just like brand new and literally they look brand new I highly recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre - Geek Squad Certified Refurbis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great product at great price Thea are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like New!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've bought these headphones when they first dropped and was kind of disappointed with fit and sound quality but for $99 these boys are awesome and I have a new appreciation for me new backup beast pro's. These babies were like new #winning

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super amazing! I love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not complain Person! I always I’m lucky with my products on Best Buy! This red earbuds are amazing!! I highly recommend this product! ❤️ Also very secure on my ear!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Changing problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im been having a problem with recharging one of the earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great headphones definitely worth the price..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro Review – A Perfect Blend of Performance and Comfort I've been using the Powerbeats Pro for a week now, and they’ve exceeded my expectations in nearly every way. As someone who works out regularly and takes a lot of calls on the go, these earbuds deliver a perfect balance of sound quality, battery life, and fit. Sound Quality: The audio is rich and dynamic with deep bass and crisp highs. Whether I’m listening to music, podcasts, or taking calls, the clarity is consistently impressive. They also maintain solid sound at high volumes without distortion. Fit & Comfort: The secure-fit ear hooks are a game changer. They stay in place through intense workouts and long runs without feeling uncomfortable. They’re lightweight enough to forget you're even wearing them. Battery Life: The battery performance is outstanding. I get around 9 hours on a single charge, and the charging case provides multiple full recharges—great for travel or long days out. Connectivity: Thanks to the Apple H1 chip, pairing with my devices is instant and seamless. They also switch easily between my iPhone and iPad, and the range is impressive. Build Quality: These feel durable and well-made. They’re sweat and water-resistant, making them ideal for gym sessions or outdoor activities. Overall, the Powerbeats Pro are easily among the best wireless earbuds I’ve used—especially if you live an active lifestyle. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!!!! Great sound Excellent quality. I love the color as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Beats Pro sound quality totally sucks and when worn for a prolong period of time , it hurts inner ear severely.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Test it well before the end of the 14 day period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a 2 star cause the case is losing charge like crazy. It is a defective product. The pods are fine though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time ordering refurbished and they have yet to disappoint me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came used and dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new headphones and waited a week. Finally they came but ruined my whole day it came used and dirty so sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well...it would have nice to have a clean set of headphones sent to me. One of the headphones had something in the ear piece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EAR BUDS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was terrible wouldn't recommend to buy. Ive had these buds for about 21 days and it doesn't hold charge no matter how long i charge them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these headphones 5 seconds and the case is dead and won’t charge. Pic is of them connected to charger but not charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair of refurbished beats and after one week they don’t work no more to pair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment for workout earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them in great condition, couldn’t even tell they were refurbished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No power beats semi pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting supreme audio for this type of headphone and price point(even on a refurbished pair) but sadly I was not impressed and promptly sent them back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished ear buds and the right one has already broke after a month.

    No, I would not recommend this to a friend
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