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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,486 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - long battery life - Easy to sync..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product if not allergic to build material

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for any Apple device user...unless you happen to be allergic to the material in the ear hook & eartips. I loved using these, until i had breakout of rash around my ears, & after searching for answers, happened upon forums mentioning the same symptoms I was having. Just a word of warning, if start having leaking or crusting in, on or around ear after using these for a few months, may want to stop. However, if not allergic/have issues with them, then they work great, sound quality is solid, quick pairing with ios devices, & Siri for selecting music making calls & doing other tasks is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable open box deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got beats earbuds for the wife and kids because of all the amazing open box deals that bring them down to about half off. They are freaking amazing at 100-130 dollars for that price instead of just really good at regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Buy new if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t a great deal I would of just bought new ones. They definitely looked used. But all new equipment did come with it. I definitely like the way they fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Probeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good sounds good They have a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have small ear canals and the xtra small ear pieces are just what I needed. I wish that there was a way to show when you need a charge other than just going silent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredibly great sound bought for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best and comfort for use while driving and walking

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Workout Headphones That Are Better AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my AirPod pros with these headphones because of the thumping from them when I run. Also don’t have to worry about them falling out. Sometime I notice my AirPods become loose after awhile from sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the way they don’t fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds for the price. Comfy placement as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great as is expected from Beats headphones. They are very comfortable and don’t bother me at all during a long day of work. And they do not fall off of your ears. I definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Absolute steal as a refurb, totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fell off in gym couple of times, but it might have been because am not used to them, need to secure them better plus i wear glassess. might be a deal breaker. i understand they are refurbs, but they only came with 3 ear tips , no eartips attached, no medium eartips. no where is it mentioned that the box has 3 eartips and not 4., but for the price , it is still worth it. otherwise the sound quality is amazing. would be better with active noise cancellation, wireless charging and smaller case, not really worth it for the full price for people with glassess. more orangey than red

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    New ear pieces

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with new ear pieces and in good condition. Sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nothing beats beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Third pair. One was stolen. 2nd one still works but I use it so much I’m purchasing a back up now!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to set up, and very comfortable. Easy to carry it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great functionality great durability would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth every penny but hopefully it won’t break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and portability. Sounds even better than the AirPods Pro both mid and base. The Geeksquad Refurbished is almost like brand new. Only downside is that you can’t purchase protection plan on it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound decent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I use them constantly great for phone calls or the gym, or just jamming while at work can be a tad uncomfortable if you wear them too long not great for airplanes since they don’t cancel out sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Convenience of AirPods buy sporty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods really are nice; I mean the sounds quality is just ok and they tend to fall out of your ear but dang there is never a fight to get them to connect to your phone… Beats do what AirPods do and don’t fallout your ear.

    I would recommend this to a friend