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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,486 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and don't have to carry my phone in my hands,and there comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I was a little skeptical about buying refurbished headphones, but that changed as soon as I received them. They arrived in the original box with all the original paperwork. You wouldn't even be able to tell they were refurbished if I didn't tell you. The sound quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fatal Flaw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Were very functional and had great sound. Were great for jogging. My issue with these were that they initially connected to the charging case with ease but now have to be maneuvered and there is no chance they stay in that exact charging position when I put the charging case in my pocket. Enjoyed them thoroughly until this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound, easy to pair, fits ears well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for music and talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Used them when driving and running around. no issues. Great mic and great sound. The charging case is too big only main reason I gave it 4 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful earset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used earset that fits as well as the power Beats Pro. Certified refurbished was just fine and listening is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, good over the ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my Samsung buds that did a hearing test and balanced the sound accordingly. These have great quality, but do not have good balance. They also tend to cut out when I move my head. I wanted buds that had earpieces as other brands fell out of my ears a lot. Overall good sound, but be better if they had some kind of online balancing app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    My ears are disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said not to be too mean about the review. I gave it two stars because the sound is decent, build quality is good. But man did my ears hurt after an hour or so of wearing. I couldn’t shake it .. i tried for a few days, almost a week .. and finally returned them. I was looking forward to these, battery life and not falling out of my ear were important reasons. I purchased the AirPod Pros. They are decent and do the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished believer now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Was hesitant to purchase a refurbished pair of headphones but they came literally like new in the box with all the attachments etc! Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of Refurbished Powerbeats Pro. Thought I might end up returning them because they were refurbished instead I kept them. Could not tell they were refurbished. It came in it’s original box with everything complete and looking new or has not been touched. Also bought them on sale so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to use and always stay in my ear without any disturbance. Sound quality is awesome and ease of use. Only flaw is need to carry case for charging. So my rating is 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    What a steal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal.bought for work use and I don’t have to worry about them falling out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never fall off ear at gym!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, love the text and phone call answering features. Microphone works well too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My refurbished Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll better stop sleeping on refuebishwd items.. This is my 3rd pair of Beats and i cannot hear a difference between the old pair and new pair. Not to mention , the refurbished ones still carry a warranty like the new ones......point im making is Get a pair!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started using them I was not happy with the sound, especially the bass. Then I changed the earpiece tips. I realized that was the issue and I am now quite pleased. There are three sizes of earpiece tips included so if you are not pleased with the sound try a different size to see if that is the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    refurbished powerbeats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look brand new! If connecting to an android laptop leave earplugs in case, lift lid, press little round button inside case (in middle front) till it flashes, go to Bluetooth in computer settings and connect. really nice earphones for less than brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Battery life wasn't what I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few weeks ago refurbished and they havs performed as good as new. This is my 5th set of beats headphones but my first time buying refurbished. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Even being refurbished I love these buds! Great and amazing sound quality and they stay in your ears while doing a lot of movement, I will forever recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got the refurbished for 119 recently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy refurbished electronics, however for 119 it was just too hard to pass up. They sound great so far. My only concern is that the volume button sometimes does work. My guess is it looses connection with phone so it doesn't work. I thought it was just mine but seems like all powerbeats are like this.

    I would recommend this to a friend