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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! Only ones I used. Good quality great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair with my phone. I love how they fit over my ears & don’t fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Work like magic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressive. They actually stay in my ear without even resting on the earpiece that wraps around. They power on when I pick them up and put them in my ear. And they power off as soon as I remove them from my ear. They snap into the case with magnets to charge. Couldn’t be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I tried the beats pro!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything I wanted and more. Packaging was great. They really seems like new. I’ve only had them for a few days. Everything works and they sound amazing. Don’t like the color too much. Lava Red is actually a bright orange. Hoping they will continue to work good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurb purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is awesome, to say that they are a refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality I would buy it again I really love the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product no issues for being a used product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    This is the second pair I have bought love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself these because the won’t fall out like most others do. I was so impressed I bought this set for my wife and she loves them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these guys!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misplaced my last pair of these. These reconditioned ear phones came up on the Deal of the Day about a third of the price for my originals. Love the Lava Red (Orange) color. Will be tough to mis place these. I use them when I ride my bike and work out. Battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    UC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these, but I wish it was noise cancellation and it hurts my ear a little but I have small ears but overall it’s a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great! Just a couple of knocks against it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Just two knocks against it. The "wings' can be a little difficult to adjust just right to fit your ears without pinching your lobes or pulling the tips out of your ear canal, it can be done though, just takes a little time. The biggest knock against them is the ridiculously large case. Granted, you'll not really need it with the long battery life, but you'll NEVER just carry the case in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for active people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for the price! They are refurbished but they appear and sound brand new. I wear them to the gym. I sweat a lot and I have no issues. Brand new or refurbished these are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas and he absolutely loves them. Always has them in the car and ready for the gym. They sound great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love without these, they are exceptional quality. The sound is good they are light weight and most of all they feel secure in my ear. I have small ears so that’s a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats pro! I’ve had a difficult time finding ones to fit my ears, they’re always too big. They look awesome on too! These are great, arrived with 4 different size buds. The sound is great, controls are wonderful once I figured them out! I can adjust the volume, pause, skip, etc. love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the beats sound is great, don't like that you can't tell when the battery is going dead or when they need charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves these headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I’ve ever owned I brought a pair for each member of my family

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Floating on a wave of Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to put on and take off and easy to find and change the controls. Light weight and very comfortable and fashionable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on the refurbished ones and you couldn’t be able to tell they were used. They are great. Almost as good as the AirPods Pro but much more rich in bass. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great im happy and content I was able to get a different working pair

    I would recommend this to a friend