Customer Ratings & Reviews

I was expecting supreme audio for this type of headphone and price point(even on a refurbished pair) but sadly I was not impressed and promptly sent them back.

Got them in great condition, couldn’t even tell they were refurbished.

I bought these refurbished ear buds and the right one has already broke after a month.

One side i cant hear, one side is fully charged and the other doesn't work

Headphones sound quality super weak on max volume -with zero noise cancellation and doesn’t hold charge for long. I expected it to be a lot better than that.

The Powerbeats Pro deliver excellent sound quality and a secure, comfortable fit—perfect for workouts or everyday use. The battery life is impressive, and the connection is seamless thanks to Apple’s H1 chip. With great noise isolation and rich bass, these earbuds offer both performance and style

I’ve been using the Beats Wireless Pro for a few years and needed a new pair, and overall, I’m really impressed. The sound quality is rich and powerful, especially the bass, which is exactly what I was hoping for. The design is sleek and stylish, and they feel premium right out of the box. Battery life is solid, and the wireless connectivity is smooth with minimal dropouts. I also appreciate the noise isolation—it’s not full noise-canceling, but it does a good job of blocking out background noise. The reason I’m giving 4 stars instead of 5 is because they can feel a bit tight after extended use, and the touch controls take a little getting used to. Also, at this price point, I would’ve loved to see active noise cancellation included. Still, these are a great choice for anyone looking for high-quality wireless headphones with a bold sound signature.

The left earbud doesn’t charge when on dock sometimes I have to separate the earbuds to charge them properly.Have tried wiping the terminals but still have that problem this is my second pair and it seems to be an ongoing problem.

Make my ears hurt it miss some part and do not keep the charge

I was a bit skeptical about buying refurbished headphones, but these Beats Pro changed my mind completely. The moment I unboxed them, I was honestly surprised—everything looked pristine. No scratches, no weird wear, nothing to suggest they weren’t brand new. The sound is what you'd expect from Beats: deep, powerful bass, super clear mids, and just the right amount of treble. They're fantastic for everything from studio sessions to just zoning out on Spotify. I use them for mixing audio and also while commuting, and the noise isolation is top-notch—even without active noise canceling. Build quality? Solid. These things feel like they’re made to last. The ear cushions are super comfortable for long wear, and the headband doesn’t squeeze your head like some cheaper models do. The best part? I saved a ton of money without sacrificing quality. It feels like I got premium headphones at half the price. If you're on the fence about going refurbished—don’t be. These are a steal. Thanks, Best Buy, for making high-end gear more accessible!

Beats Pro Earphones The Beats Pro earphones deliver a high-performance audio experience with powerful bass and excellent clarity, making them ideal for music enthusiasts who love dynamic sound. The build quality is premium, with a durable yet sleek design, and the secure fit ensures comfort during long listening sessions or workouts. However, the strong emphasis on bass might overpower mids and highs, which may not appeal to audiophiles looking for balanced sound. They’re also on the pricier side compared to similar competitors. Overall, the Beats Pro earphones are a solid choice for bass lovers and those seeking a stylish, reliable pair of earphones. Rating: 4/5

Highly recommend, sound is excellent for day to day use, bass is nice and the highs are clear and vivid enough. The only caveat is I wish they would get a touch louder. But I have that problem with most earbuds. Battery life is great, I get 7-9 hours on the few occasions I’ve actually needed them for that long straight. The charging case is a huge convenience, and the fast charge works as advertised. Fit is secure, and though it was an adjustment at first coming from BeatsX, I was able to find an eartip that isolates outside noise to a satisfactory degree. These aren’t as good as earplug style buds, because you don’t put them INTO the ear canal to seal out the noise. But they are pretty good WITH THE RIGHT TIP. Setup is easy, and almost stupid proof if being used with Apple devices. With non-Apple devices it’s just like any other Bluetooth setup, and these have excellent range, I’ve left my phone in the house and gone out to retrieve the mail from the roadside and still kept connection. 9/10 for daily drivers, the only caveat being the volume.

I went through 3 JBL’s. And they all broke. I clean them regularly with sani-wipes (hospital) to keep them clean. Anywho I ended up using the Beats and I’m obsessed. I can bend over quickly or clean over messes and toilets and I know they won’t fall off my ears. The quality is amazing. They are way more comfortable than Apple brand. I have super tiny ears

Nice sound. I like my bass and these have it. I have a few other earphones ( Samsung, sennheiser, etc.) but none has the bass as good as these Beats. I also like to sleep with them on and they pretty much stay in place on a soft and cushiony pillow. They also last longer than the others. The sealing in the ear makes ANC that others have completely unnecessary. I mostly wear them at the end of my day since I prefer to keep my ears “open” outside my home. I bought mine refurbished and they provide the same amazing sound as new ones for much less dough.

Bought these a couple of years back to replace an older version. I wear them all the time. At the gym, shopping, doing yard work and having phone conversations. I really like the wrap a round the ear feature since most ear buds fall out when I'm being active. I can put them back in the case while dining out and it will charge them back up. I can listen to my podcast our shows without bothering those around me. Battery life is excellent. Since they were refurbished I got a great deal.

I thought these would be a good set of ear pods & be better to stay on/in my ears. Many times they get loose & fall. I'm not exercising with them, but mostly walking. Charging is also an issue, sometimes both don't get charged, sometimes it's either the right or the left. I've read the process for troubling shooting, so far not great Also, when I go onto my computer I can't connect. I usually have to remove & try to pair again. In pairing it sometimes takes a few tries. I've dealing with these annoying issues for about 2 years. as far as sound quality, people can hear me fine & I can hear them. I only use them for music sometimes for background sound at low volume. I am exploring other items again.

Handsfree - only sometimes. Sound is great but if nothing being streamed ( music or podcast for example, ) Siri seems to go to sleep. I use these when I’m outside working and if i need to make handsfree call (often) its not possible most of the time. Totally HANDS FREE is Very important to me . And with the over the ear loops they feel and seem very secure if you’re an active person.

Really good sound quality, perfect ear pieces to working out and running. Only thing is that they don’t really have noise cancellation but the sound still being amazing! Also very light and comfy to use Battery life 10/10

I’m reviewing from the perspective of listening to rock/metal music while working out. That’s all I use them for. These headphones kick @$$!! My AirPod Pros kept cutting out during my workouts. I don’t know if it was sweat or what. Given, I’ve only had these for three workouts, they haven’t cut out at all. Sound: BIG!!!! No audiophile stuff here. Tons of bass. Tons of mods. Highs are waving from the back of the crowd. Fit: You have to make sure you’re using the right insert. It will seal or it won’t. It makes a difference. If you want amazing earbuds for working out, these are hands down the best.

I have a pair of Jaybird wireless headphones that sound great and they are comfortable, but the button control on the connection wires can make them a little awkward especially when you have to add the battery booster. The Powerbeats by Dre are really comfortable and no wires! I wear them on average 3-6 hours a day and there is little fatigue. They don't completely block out surrounding sound which is a plus for me in an office (or outside) environment so you are aware of what's going on. I haven't cranked them all the way up yet, but they have good fidelity when they are turned up to a level where you can comfortably tune out outside noise. My earholes are on the smaller side and I have to use foam tips (I purchased to use with the Jaybirds) instead of the supplied silicone tips. These have a really secure fit with the earloop gently holding behind my ears, again with no fatigue. The ease of pairing and use with my Apple products couldn't be easier. The refurb price around the holiday made these a no-brainer! Glad I made the purchase.