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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats By Dre Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair on noise canceling ear pods. Over the ear style is what attracted me to this pair. Great! Exactly what I wanted...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats are the best … but need to add ip67

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous same as always, but not waterproof. I love the extra battery length in the case. I like that both have controls and you can only use one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, flawless, wouldn't even know every are refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second pair, the best for big eared folks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is awesome and the ear attachment is essential for me. Cannot use the buds as apparently I have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im absolutely ecstatic with my earphones.. i love that you dont have to worry about them falling out your ear, they were super easy to pair, and they are like airpods in that they stop playing music when you pull them off your ear, and you can pause them with just a touch

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Headphones Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to good, that somebody stole my first pair of them, so I had to buy a new ones. The best headphones ever for workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear phones sound great stay on your ear well and have a decent charge time,I like to ear hook ,helps stay in your ear better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bass and awesome for jogging and biking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great bass. Not noise canceling which is safer for outdoor sports activities like jogging and biking. This case is a little large for the front pocket though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new ear buds for workouts. I really liked these and decided to buy the refurbished. This allowed me to buy the best for about the same price as lesser ear buds. But i worried about there being sons or i Ken with them. They were perfect. I am glad I went this route.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Decent stay in ears

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because they do not fall out. Decent sound and microphone. Unfortunately one bud died

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best, but not the worst either.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a company that I almost always have issues with when it comes to customer service, this was actually a great experience. The headphones were pretty much brand new. I prefer my Apple Air Pods most of the time but these are very good for when you are actively moving around and need your ear buds too stay in place. The only issue is it can be hard to get a good seal and keep it when you are active, this negatively impacts the sound and you find yourself adjusting them often. the range of Bluetooth on these is also great, similar to others with the Apple chipset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend broke his headphones and I was happy to be able to find these for his replacement bc he loves these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    High quality and won't fall out of your ears

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones. I'm a big fan of the pieces that wrap around you ears - earphones usually don't stay in my ears very well. They are comfortable and you can wear them for hours. I haven't had any issue with them falling out of my ears during exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great purchase overall. They last long but tend to hurt my ears after a while. Not as good for phone calls as the AirPods, but great for working out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product and gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift and a blue set for myself. Great sound, battery and fit. Recipient loved the color as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Twice As Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair because I liked the first so much. They have great sound quality and are easy to wear. No one usually notices I am on earbuds when we talk…to me that is the best compliment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as earbuds. They work just fine and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. After some time, the earphones don't stay around the year and we need to readjust. I would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome deal for great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely unbelievable sound. Great quality refurbish. Everything looked brand new and the ear pieces were still sealed and the charging cord looks never used. Very happy with this purchase. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound really good and work well so far. The only problem was that they were a Christmas gift, and didn't arrive until after Christmas.

    I would recommend this to a friend