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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arrived in perfect condition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these with some skepticism because of reviews BUT did it anyway. Glad I did, they arrived and are like new. Great sound and not a single mark on them. They were clean and had all of the parts as well. Great find!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, arrived in basically new condition. Would definitely recommend to anyone looking to save a little.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and terrific features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you, Geek Squad. Purchased these for my son who was looking for a quality item at an affordable price. He loves the sound that comes through and the one tap pause works great. Excellent item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and materials. The size hurt my ears after two hour wear. Tricky to get back into case. Overall decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good workout headphones. Thought they might compromise on sound for some of the fitness features but they sound really good, up there with the other top of the market products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the Beats and I'm been enjoying them. The sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good bluetooth earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. However, took one star off due to the fit. Somehow, it didn't fit comfortable as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These turned out to be the best christmas gift I could have gotten my brother-in-law. He says they have amazing sound and he loves the ability to wear them individually or together. Scoring points with the family !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Powerbeat pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some horror stories about how these refurb come. I landscape, outside all the time mine are holding up perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds out. I still use these everyday including today. If you can snag these on sell they are a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the sounds is good I recommend one hundred

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    connieg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second time buying this product, i am very satisfied with the quality of this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Sound is clear. Great for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good headsphone but subpar bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, build and feel is excellent but sound did not have wow factor that I was hoping for. Maybe, airpods had raised the bar bit high that I did not enjoy these as much, bass was very subpar and that's what made me not like them much. Pairing process was super simple with no hiccups and the ear tips are super comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEATS ARE THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it intensifies the music and cancels other noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished product Low sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished pair and It was easy to set up and pairs well with apple products. Using the microphone callers can hear me not crystal clear but well enough. My issue with these is the low quality of the sound I expected it to be much much louder and it didnt deliver. The cost compared to price wasnt worth it I returned the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total wireless aspect of these headphones. I hate the fact that they sometimes suddenly stop playing music on their own and thus need to be reset by placing them back in their charging pod for a few seconds. So I have started carrying the pod with me when using the headphones. This same problem occurs on the brand new ones, so at least I saved some money by buying the refurbished version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted beats in the past and decided to treat myself and I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, super comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these over the weekend for the first time and I am glad I bought these. Cool feature that it pauses playing sound when you remove one from your ear. Auto connect is great when you remove from case is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever had!! Very comfy and I don’t have to worry if they don’t stay in my ears!

    I would recommend this to a friend