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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4494 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,494 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery, sound quality was okay but have had better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    one problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem that I have with this product is that it's hard to connect to my smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Sound is clear. Great for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but looked completely new!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved over 100 bucks by buying refurbished, I was worried at first, but they looked completely new when I unboxed them. I love my new beats!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I’m jut trying to master putting them when the phone rings if I don’t already have them on without pushing the button to hang up by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this, I love them because the battery last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these .. I wouldn’t go to no other plugs to save my life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. Glad I didn’t pay full price. They kind of hurt my ears for long listening. But for quick gym trips they work perfectly. Sounds good and don’t have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones give great freedom when working out but that freedom cost you some sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them refurbished last December and they arrived in excellent condition. During that time I've used these at work, on runs and during workouts and so far no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First pair of wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of wireless earbuds and they did not disappoint. I was a little skeptical because they are refurbished. But for the price I payed it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect companion for active IOS owners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition with new charging cable and ear tips. Appears to be genuine. Connects to ios devices quickly. Sound quality is great, love the cable less design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connectivity is very good. Once you open the case it connects once paired of course.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    team Geek squad ! Refurbish but NEW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look brand new. Work amazing received it pretty fast. All of my questions were asked and answered in a respectful fast matter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality + value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that these are 250 dollar earbuds, getting them for as cheap as possible is a must. Thankfully, Best Buy is SUPER picky with their returns and any wear or tear that they see will not be acceptable, and the "Geek Squad" certification gives more peace of mind. However, I did receive the wrong color as I ordered the black ones and got the ugly green ones. So if you're picky on color, beware that you might not get the color you ordered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option if you do not/can’t pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not justify spending $250 on headphones, beats or not. I have not had any issues with them being refurbished, just like any Bluetooth they will cut in and out at times, nothing more than that. I’ve read other reviews on refurbished beats and it seems to be hit or miss, but $110 and backed by geek squad protection it was worth a try and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing!!! I love these better than any of the other ear buds. Sound quality is amazing. I love the fact when I pull it out of my ear it pauses my music automatically

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best ear buds I have come across, though they were refurbished by Geek Squad. Quality is still exceptional, just like New.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband to use at the gym and he loves them. They came in their original packaging with all accessories. They pair easily to all devices and have excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best bluetooth earbuds! This is my second pair!

    I would recommend this to a friend
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