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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,463 reviews
  • Pros mentioned:
    Battery life, Condition, Fit

    Rated 5 out of 5 stars

    Excellent quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In near perfect condition. Came with original packaging and even the cords and accessories were still as new. Same great product but I saved money. Shipped very quickly and arrived in time for our trip! These were easy to set up and worked great with my husbands iPhone right out of the box. Opened and followed the prompts to set up. Great sound, comfortable fit. He wears them while doing pretty physical work around our house (construction and demo) and they stay in. He can hear and even make phone calls. I’m able to hear his voice even if the environment is noisy. We decided on these because of the design so they would stay in his ear. Love the extra battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, real secure on ear, not super loud,battery life great, connects easy,charged with apple cord

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Wish they were a bit louder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because they securely fit my ears and are more comfortable to wear than ear pods. Wish they were a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    solid gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable for long periods, and great sound quality. but not very feature packed. works great at the gym and i enjoy the tactile buttons

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Fit, Sound quality

    Rated 5 out of 5 stars

    great fit and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is terrific for recharging the earphones. The sound is superb with great bass response. The fit is secure and I don't worry about them falling out. They were a lot cheaper as refurbished and still looked and act like new. A terrific buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Exceptional clarity. I don't like the fact that you have to leave the case open just for the headphones to connect to your device. Nor do I like that sometimes my headphones do not automatically connect. It could be because these are refurbished I don't know but it bothers me. And the noise canceling in the background sucks. I work on automotive vehicles for a living so people constantly complain about the noise in the background in which I thought this would cancel out the noise but I guess not. Good headphones but just bad small things that ruin my overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    If you workout, better than any high end wireless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, and sound quality is absolutely perfect. The earphones hold perfectly in place even during HIIT, and the sweat resistant makes it better than apple AirPods. The charging case is indeed a bit bulky, but doesn't marginalize the value of this earphones. yes, it is pricey, and could have been $50 less, but its beats! Update: After 10 days of usage, so far the product has lived upto the standards. Fit is snug. I've been running, and training in the 90 degree Fahrenheit sun in Louisiana, no smell and issues due to sweat whatsoever. The phone call quality is still impeccable and helps reduce sound. batter life went on for unto 7 days with 90 minutes of usage everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished for significantly less and couldn’t be happier. They came essentially brand new in box with no damage. Fit around ear, stay secure Long battery life for both earphones and charging case Great sound, also blocks out a lot of outside noise for not being noise cancelling The charging case is somewhat bulky but the earphones are larger and fit nicely inside. The case also is pretty sturdy and has the magnetic charge port (Apple) I struggle a bit putting them on/around my ear but once they are in they aren’t going anywhere. Sometimes I forget I’m wearing them. I use them for everything; exercise, zoom calls, streaming tv from my iPad etc. They connect seamlessly to all my devices and switch easily between them Overall a great purchase. Would buy refurbished again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Far outperformed my Apple AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and powerful sound. I love the red color. The charger is now an Apple type charger which is great for us iPhone devotees but it comes with a short cable. The charging box charges quickly and the earbuds fit snugly in there and it’s perfect to throw in a purse or gym bag. The sound is excellent. You can make any adjustments in your phone settings. I love bass and these little earbuds have a solid smooth bass sound. I listen rather loudly and I didn’t get any crackles or fuzz. I love these and I think they are FAR SUPERIOR in every way to my original Apple AirPods and new AirPods Pro. They fit better and they are snug in your ear and they look a lot cooler w the hot red color.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for the Gym - lacks volume in noisy place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at the gym. It stays in the ear much better than my bose soundsport. I have noticed that if I use it on a plane, the volume level isn't really loud enough for me to watch a movie - even when volume at max. You have to strain to hear. Other than that the sounds is good albeit not much bass. I'd use it for podcasts, gym, jogging with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best (wireless) headphones I’ve owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite wireless headphones. My favorite of all times are the AirPods Max with the 3.5mm to lightning cable. As far as these they sync with Apple the best obviously and easily switch from my iPhone to my Apple Watch when I’m at the gym to my iPad with no re-syncing or anything crazy like that. They are the only wireless headphones I’ve ever bought that actually stay in my ears when I am working out Or underneath a car working on it. They seem to last forever and if you do need a quick charge just put them back in the case, go use the restroom and maybe eat lunch and then come back and you’re good for the rest of the day. Love these things, I hope they never stop making them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these a couple months ago to use while working outside and couldn’t be happier with them. They sound good, seal out a decent amount of noise, don’t fall out of my ears like AirPods can, and the best part is they’re sweat resistant. Plus the battery last over 5 hours or more at a medium volume, I’ve gotten down to 30%. The only annoying thing is the case is slippery with really dry hands and the notch to open is not big enough to catch unless you have some finger nails. Oh and I bought these Open Box and saved a substantial amount of dough.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me start off by saying, I would totally give these a 5 except for a few minor flaws. The sound is amazing, fir is nice, they are comfortable, hold up during a run and gym, everything. The reason I rate these a 4 is because: 1. Sometimes the headphones lag and each earbud are on two different pages...that can get annoying. 2. The headphones may charge one at a time, make sure they are in the case securely. Having one dead headphone sucks. Other than that, I'd recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever had! They stay in my ears and I never ever have to fiddle with them at all while I'm jogging or working out. I love how they charge in the case and turn on as soon as i put them on. I'll be getting my husband a pair for Christmas. The sound is beautifully crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months sound quality is still very good. I use them everyday at work from 7-4 without them dying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro - Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished! - But look and operate like brand new! Sounds great and controls on both ear pieces make them easy to operate. No worries about the ear pieces falling out or getting knocked out of the ear with the ear loops. Looking forward to upgrading to next generation with heart rate monitoring. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. I’ve been issuing this brand and style for 3 years now. It’s what I recommend to everyone. They don’t fall out. Sweat proof. Great noise cancellation but not so much you don’t know what’s going on around you. Long battery life. Short time to charge. Only think is you really have to make sure you click them in right when putting them into the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for a little over a month now with NO issues! They're comfortable, even with the wraparound design, and the battery life on these are AMAZING! I work 10hr shifts and I'm able to keep these in my ears the whole time without having to set them in the charging case. The sound is full, robust and clear; highs are excellent, bass has the proper "punch." Just make sure to fit them with the correctly sized eartips for optimum quality! The fully wireless quality of them adds to the appeal as I don't have to consciously maneuver my head to avoid cord tangling. Even as refurbished products, these are quite reliable and dynamic. I'll most likely purchase a second set for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given these earbuds as a gift, and then enjoyed them so much I purchased them as a gift for someone else. They feel extremely secure and are unnoticeable once you put them on. I use them for weightlifting and running and have never had any issues with them. Sounds quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Large case, but ginormous features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried many different wireless earbuds and these are unquestionably the best I’ve used. Not only do they in place (Apple AirPods and others I’ve tried constantly fell out of my ears), they are comfortable all day, even with my glasses on. I can also hear the sound better - I would have to constantly adjust the AirPods so the sound would not be muffled. These Powerbeats Pro fit well and the sound is great! Plus, I appreciate the ability to adjust the volume on the earpieces themselves without reaching for my phone! The case is super large, but the features of these earbuds outweigh the inconvenience of the size of the case.

    I would recommend this to a friend