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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,486 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted in a wireless headphone great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and usage, Moving back and forth in playlist a little troublesome.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished but look like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but look like new. Bought the refurbished to save $$ and was very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they actually stay in your ear. Battery is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Sound quality is not bad, but not up to the quality of bose. But it looks better when you wear it than the bose wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones by far. I think my niece loves these more than AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, very user friendly, sound is very clear, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an immersive experience. Good option to be your trainer headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so good and comfortable to use easy to maintain and operate

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great? I can hear really well out of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Good value and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super great for any gym activity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are super great for working up ,treadmill open running or weight lifting nice sound quality won’t fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent except for the fact i lost it already ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was delivered quickly. Ive never had problems with best buy purchases. They keep my business

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movement listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest invention beside iPad and iPhone. Works well sound peaceful. So small easy to lose. This is my second pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to use for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. I just wish it had noise cancellation and more beat sound

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Like new condition works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great , I would definitely buy again , worth the money..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Right Earbud Died in 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hesitated to purchase expensive ear buds for a while. My husband has AirPods - I would lose them constantly and forever if I had those. So for me the large bulky form factor of these was a major pro selling point. I don't regret that. It took a week or two to be able to get them on gracefully. Sound quality is good. SIRI responsiveness is great. Controlability - great. THE NEGATIVE: The right earbud completely died this week. It started fritzing out after a month or so...but then it seemed to stabilize- I thought I imagined the issues. Then about a week ago it started to do it again...and now, nothing. I was able to buy a new replacement earbud at another online seller. BUT I SHOULDN"T HAVE TOO. I am really disappointed in this GEEK SQUAD Certified product. Then to find out that it only has a 90 day warranty. That's rubbish.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Prefect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever and easy to operate. Great when walking or running outside.

    I would recommend this to a friend