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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4461 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,461 reviews
  • Pros mentioned:
    Battery life, Condition, Fit

    Rated 5 out of 5 stars

    Excellent refurbished PowerBeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a friend's AirPods Pro on the other day and couldn't feel like them. I heard about the PowerBeats Pro but they are kinda expensive if you buy them brand new. These refurbished ones from Best Buy have blown my mind. They are affordable, just half price of the brand new but in like new condition. I can barely tell they are refurbished. These are perfect to wear at gym and they never fell off my ears. I would say the quality of the PowerBeats Pro is pretty much similar to the AirPods Pro, same experience as they both use the Apple H1 chip so as soon as you open the case near your iPhone or iPad, a welcome screen will pop up on your phone and tell you the battery status and they are automatically connect via Bluetooth. I also like the message announcement, i.e. They will tell you when you have a text message. It doesn't read the message for you but you can know who texted you. I'm attaching a few photos of my PowerBeats Pro. Thank you Best Buy for offering those quality earbuds with very decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition, Fit

    Rated 5 out of 5 stars

    My favorite headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. Tried them all. Only these stay on and in your ear and have solid identical controls on both. I can never figure out how to manage other headphones or buds. When I lost a pair, I tried these refurbs and they were as good as new. Could not tell if they were used at all. Perfect condition at a great price. Use these every day for hours at a time without fatigue. They come with several sizes of ear buds. I learned that the smaller sizes give a better seal and thus better sound. Not noise cancelling, but I would never want that in an active headphone. You need to hear a little bit around you. Also, once you pair with one apple device, your others are automatically paired once you open the case. Easy to switch between iphone and iPad. Very highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats by Dr Dre : PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Powerbeats Pro after using AirPods Pro for 2 years. My review will be comparing these 2 products. I am going to talk about various aspects. Packaging : Since both products are premium the box and contents are good quality. The box contains silicon tips a small charging cable, the case with earphones and documentation. Nothing much to talk about. Case and earphones: Casing for AirPods Pro is sleek and tiny. Easy to carry and the click while closing the case is super! The casing for Powerbeats is huge. I must say difficult to carry. I was assuming that battery life will be significantly higher for Powerbeats with the casing. Not much of a difference though. The earphones are a whole different story. AirPods are a looker and people notice those. Powerbeats are noticed by audiophiles and connoisseurs. My AirPods were great in sounds high and low. The fit snuggly in my ears with standard tips. Sound quality was superb during calls and music playback. Connections to MacBook and iPhone was easy. But AirPods are useless for exercise. In hot humid climate the slipped from my ears in 5 minutes. Powerbeats are awesome. The sound is crisp and bass is superb. I didnot notice any digging quality of both product. Noise cancellation is not a feature in Powerbeats but I never used noise cancellation as it give me a headache. Connecting to my devices was smooth but I felt a tiny delay. Not sure if it’s in my head. But I must say Powerbeats runs circles around AirPods in usage. Fit nicely in my ears. Cannot drop ever. Batter life (not including casing) is close to 9 hours. Beats are rugged to feel. Never felt that I would break them if dropped. I always worried about my AirPods. Battery: without casing Powerbeats are way too good over AirPods Build quality: excellent for Powerbeats and AirPods. But I would rate Powerbeats higher. I am happy using these for last 4 weeks. I should have gone for these over AirPods to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Power beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphone I’ve ever used.this my 2nd time buying.and I gifted my friends also.my first one was last 5 years and I lost.bt it wasn’t damaged.so I highly recommend that product.i was not regret to spending money on it.sound quality best and charge last longer than expected.very comfortable also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my second pair and every time I’ve purchased has been nothing but what I expected!! Great pair of headphones for every day use. I’ve actually accidentally washed one in the case and everything still works as behind! Can’t beat these headphones!! Can be used for just talking or music. Works wonderful with my Mac book pro! Also fit comfortably in my ear comes with charger, charger case, and 3 different sized earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Condition

    Rated 5 out of 5 stars

    Used but New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used but i see/hear no issues. I am a big andriod fan as such i tended to favor jabra as they pair well. I recently gave my Jabra 65t to my dad...i loved those headphones...stayed in my ear all day without discomfort. He lost his so i gave him mine and i randomly saw these beats on sale so decided to try it. These are perfect for me as i love me my bass and these beats deliver. The refurbished pair i received was clean and no defects, they also hold a full charge. Perfect price at $100.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Workout Headphones/Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been rocking my Powerbeats Pro for a while now, and these things have been a game-changer. The fit alone is elite—the ear hooks lock in so well that I can run, jump, lift, whatever, and they don’t budge. Plus, they’re super comfortable, even when I’m wearing them forever. The sound is clean. The highs and mids are crisp, the bass hits just right, and they get loud enough to put me in my own world, even without noise canceling. And the battery life? Crazy good. I can go multiple workouts before I even think about charging the case. The fast-fuel feature has saved me so many times too—plug them in for a few minutes and boom, ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dre beats ear phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection, good sound, dont slip off while working. Great refurbished item

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Came in prestige condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect brand new condition overall sound quality and battery life is amazing and protective charging case is great I basically love these because AirPods and oem Apple pods that come with phone do not fit in my earlobes because the slip and fall right out these beats go over the ear so they and fit perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for it price, really good battery life It also charges really fast. Really great for its value Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My Favorite Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 2nd pair that I’ve purchased and are My Most Favorite earphones. My first pair I accidentally ran one over. I’ve tried other earphones but nothing compares to these. I can wear these all day and the battery life is great. I can actually listen to music and talk without my phone being close to me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Dissapointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Power Beats Pro because I have other Beats earbuds and love the sound. I had high expectations but I was very dissapointed upon the first use. I have to admit, they are very comfortable and you really don't feel them on your ear. All of the buttons are soft. The B button is for starting and stopping music, skip and replay but also to answer and hang up phone calls. Then there is the volume button on top which is also light on the touch. You can use each ear bud individually. Now I didn't like that I could still hear surrounding noise, especially at the gym. And the volume is low compared to my other earbuds at the same level. I have to turn the volume up more on these. The sound is good BUT the earbuds lack a good seal for better bass and treble. I tried all of the ear tips but no luck. On my other beats(pict), the bass and treble sound awesome which make listening to music enjoyable. On the pic, you'll see three earbuds. The new Power Beats Pro which suck, the beats 3, they're better but the best ones are the Tour 2(red ones). Sorry but they are not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung auriculares

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very durable, I like the good sound, they are quick to charge, it takes a while for the battery to go down, I am happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats by Dre Power Beats Pro best thing going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are the best headphones is going right now. I cannot send Apple EarPods. I don’t like them. These are the only ones that I feel like can fit in my ear do not hurt my ear and I know they will not fall out I gotten some and I put all of my sisters on them and they all love them if you’re looking for a pair of headphones these are 100% the ones to get I will tell anybody to get these over any other headphones, especially Apple AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome! Don’t fall from my little ears! Lasts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, I leave only one on and can participate in real world and phone world. Battery lasts! And pop it in to recharge and it is extended twice because I only need one. If I want complete shut out, then I’ll use both.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I don’t have anything to compare them to but I read the reviews before buying them because it was a toss up between the Apple ones and these. One reviewer said they had tried both and these were the best out of the two so I went with it. I do have the beats headphones and love them. I couldn’t imagine why the earbuds wouldn’t have the same quality. What sold me on these was the ear pieces. I have little ears and have trouble keeping anything in them. These are perfect for me. I did buy mine refurbished but the battery is hold up around 8-9 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Very Happy With Refurbish Condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition is great! Product is just what I wanted for my runs while I train for a half marathon. They do not slip out of my ear and the battery life is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They actually fit my tiny ears lol great purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. If you have trouble keeping your earphones in your ear because they keep falling, these are for you! I tried other brands, with and without the leg that goes around the ear, and was never happy with how loose they would feel and would always fall out. Frustrating, but not with these!!!! They look and feel great and sound quality is perfect. The packaging was in great condition too. I intend to keep these for a very long time :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that is a perfect combination between comfort and good quality of sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always proud to pay for the power of beats. The sound quality is Epic long lasting batteries for charging case and each earpiece zero problems connecting with Bluetooth automatically

    I would recommend this to a friend
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