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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,463 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these beats to save a few dollars plus get the amazing sound beats are known for. Came shipped with original packaging. Only four stars due to them missing the middle size plugs. Just ordered some on Amazon to replace. Other then that they been a great pair of gym ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone always talks about how great Beats earphones are but I'm really not impressed. If I don't seat the earphone juuuuuuust right back into the case, it doesn't charge and stays connected to my phone and often I can try 3 or 4 times to get it set in there properly only for it to still not work. Overall, the sound quality is okay, there is a bit of a buzzing sound in the left earphone when using it by itself but don't notice it when using both. The charge on these is pretty good once you get them in the charging case properly and I do like that I can use them one at a time for longer usage. I'm not a fan of the fact that I have to download their app to see how much battery life I still have. 3 stars because the sound is good and they function fine but it's annoying to have to have an app and to try and get the earphones back into their case properly each time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better Than New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Better than new. My wife accidentally washed them and they still work. I will always try to find refurbished products from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Workout Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale before the holidays. I would never be able to tell they were refurbished as I have had zero issues to date. First, they are so easy to use. They automatically paired with my phone and the battery level is easy to check. Just open the charging case next to the phone. Second, battery life seems great so far. I use them for about an hour at a time and the remaining charge after use has been about 95%. Third, they are comfortable and they don't come off when exercising (jump rope, pull-ups, putting on /taking off weight vests, etc.). Fourth, granted I am not super audio guy but they sound great to me. My tunes are clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound, great battery life, comfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in ears wonderfully, super stable, does not fall out while running. Sound is good, bass is good, battery is great. Can use either one solo, nice for road running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great overall earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound and comfort that I got from these earphones. Never slipped out while doing H.I.T workouts and I tend to sweat alot. I did have an issue with that case. Whenever I was charging the earphones and case together. The earphones would automatically connect to my phone, even though case was closed and earphones were properly placed in case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the quality of the Certified Refurbished PowerBeats, especially with the lower price point compared to the brand new ones. I will say that the quality of the Certified Refurbished products are not consistent. I was under the impression that they would be cleaned and include all the original inserts, etc. The first pair I purchased that I eventually returned did not include any of the manuals or inserts, and were missing a set of the ear inserts. I purchased a second pair to try my luck and see if the second pair would have everything, and they did. I cleaned and returned the first pair. Onto the sound quality. I give these a solid 4 in sound. I see reviews comparing them to the AirPods and will say that they do not match the sound quality of the AirPods. How do I know? I wore one of each and compared the sound quality for the same song. I switched between connecting them on the same song, and the PowerBeats Pros are not as loud, nor do they sound as clear as the AirPods. Regarding comfort, I wore them for a few hours and could feel some pressure on the inside of my ears. The benefit is that they stay in place when I run, and are water resistant. I don't know the level of water resistance, but I sweat a good deal when I run and they were unaffected. Overall a good buy at the discounted Certified Refurbished price, but overpriced when not on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for running/working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern was finding earbuds that would stay in my ear while I was running, and these work perfectly for that, and they sound great. My two issues are trying to use them on a plane I really missed the ANC and multiple times I’ve had connectivity issues when placing them in their charging case (if they don’t fit perfect they don’t charge).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great sound, incredible battery, but lots of flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. Rich bold bass that sounds much fuller than the Apple airpods pro, there's not comparison in sound. They also sound great on the phone. And with Apple's chip, they switch between Apple devices really seamlessly, especially IOS devices. The battery life is incredible, and the fast charge really does work well when in a pinch. However, I constantly notice that one or the other ear bud will not charge in the case which often leads me with an empty battery when I'm ready to exercise. On many occasions I've had to use other ear buds to exercise after these have been charging overnight. This makes it almost impossible to use if you travel when you can't control carefully placing your ear buds in the case before use at all times. I'm now getting them replaced through Apple care because this appears to be a common problem. Also, the case is huge, so you can't run around with these in your pocket. Lastly, if you run in a cold weather location, a winter hat will press the on ear buttons quite easily stopping your music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, durable, long lasting charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. No bothersome wires. Great for jogging and exercising. Really enjoy the quality for very low price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrap great around your ear. Used them for running and working out never had a problem with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Great fit, average sound.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are pretty good for running. They fit great in my ear and don’t fall off when I’m working out. However, I do miss the noise cancelling of other headphones as well as wireless case charging. Battery life is very solid, and the color is good, but not a fan of how large the case is

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired right away with my iPhone. Stays put during workouts and running. Has great bass and great overall sound. Like him so much but a second pair for my child.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scared buying something “refurbished.” I needed something that would work for the gym because I sweat a lot of everything else would fall out. I chose these because of how it wraps around your ear. Well I love the head phones. I only use them for the gym. They can go four days without being charged. (Again I only use them for working out) I wish they had more bass and were a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful sounds. amazing fit for my ears. Id definitely order these again or recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect – A Gift That Truly Touched Her Heart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Mother’s Day, and I honestly couldn’t have picked a better gift. From the moment she unwrapped it, I saw the joy and emotion on her face—something you can’t put a price on. The quality is exceptional, and the attention to detail made it feel incredibly personal and thoughtful. What really stood out was how meaningful it was. It wasn’t just another generic present—it felt like it was made just for her. Whether it’s the craftsmanship, the beautiful packaging, or the heartfelt message, everything came together perfectly. It made her feel seen, appreciated, and deeply loved—which is exactly what she deserves. If you’re looking for something that’s more than just a gift—something that truly celebrates the amazing woman your mom is—don’t hesitate. This was more than worth it, and I know it’s something she’ll cherish for years to come. Highly, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. They’re very comfortable. And, they stay in your ears! Similar to airpods though, they disconnect calls frequently and although it’s partially user error, it’s difficult to control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I've had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece that goes into the ear was very uncomfortable. I would have to take it out after a few minutes. Also, I would start to lose connectivity after just at about 20 feet. I exchanged them for some Shokz wireless earbuds and seems like the quality of sound is much better and I won't lose connectivity even as far as 50 ft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Workout Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I daily the AirPods Pro, but for working out they can be annoying as they fall off easily. That’s why I decided to buy these as they’re perfect for running and sports training. I’m a bit of an audiophile, so while sound isn’t perfect, it’s still really good! Unlike other Beats headphones/earphones I’ve tried, the bass on these doesn’t completely overwhelm you. If you can find these cheaper on sale go for it! They also came in perfect condition.

    I would recommend this to a friend