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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 4,484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome the sound quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than trying to make sure they are in the case properly so that they charge I absolutely love my beats!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logo fell off

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, however since I bought an opened box one, the beats logo fell off within a couple months. It was a flimsy sticker

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best wireless headphones. Great price. No issues with being refurbished. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent certified quality, no issues, works like new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+++++

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! great sound quality, perfect!!!! !!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Feels like great quality and they are very easy to connect to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product the sound is clear and precise. I will recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . My preferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very comfortable and very cheap price in the stores

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more cords!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the previous power beats and these pack incredible sound with no more annoying strap holding them together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro fancy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear working well no problems love the voice text back feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    work well, look great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace other earbuds for running. Love the color, how adjustable they are - my ears are shaped differently from each other - and the options for the earbud tips. I also like that I don't have to wear both so I feel safer when driving or to be able to hear my surroundings as well when I'm running. They pair easily with my non-apple phone and laptop and charge quickly. The only thing that keeps me from giving it a five star review is that they sometimes lose sound and I have to unpair/repair...don't know if that's my laptop/phone showing their age/wear or the downside of a refurbished product over a new one. Still think it was worth it for the savings!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Beats by Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless version of the beats by dre!!! Sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! EASY TO USE AMAZING PEWRFORMANCE STRONGLY RECOMEND

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the wired Powerbeats first and couldn’t get accustomed to them, no adjustment needed for these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound low on phone calls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds. Sound level a tad bit low when using for phone calls. Only connects to 1 phone at a time. I carry 2 phones during the day and switching connection back and forth can be cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my afternoon runs. They stay in place and no problems with them falling off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for active workouts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and worth the price. Lightweight and stays put even during active workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a while now use them almost every day for my job and they have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic, I have never been more impressed with some headphones. Definitely worth the price.

    I would recommend this to a friend
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