Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,484 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A great deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were refurbs from BB came with new ear tips and the actual earphones looked like new Would buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would never know it was refurbished. It looked brand new when I open it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want be swole buy these headphones. They are better then airpod pod

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Recommend Refurbished

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase these headphones on Thursday. They came days earlier than expected. Excited when I open them up and paired them to my phone. 1st strike if product was tested and certified. Why wasn’t the last persons info deleted. 2 why wasn’t product charged atleast 50%. I proceeded to charge both headphones and case. Only the left ear and case charged and working. The right ear not charging at all. I unpaired and pair everything. Google different things for why that maybe happening. Clean then and repair still nothing. Now it’s time to take them down to my local Best Buy to exchange or just get a refund. I may just go ahead and buy them brand new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working great for a fabulous price. No issues with the refurbished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Biplab Mahmud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excilent Item. To view your In-Store Order details, please enter the order number and phone number from your customer agreement. Please enter the order number exactly as it appears, including any punctuation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great wireless buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect style wireless buds if you are moving a lot. They don't fall out or move around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ABSOLUTE POWERBEATS~~!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE THESE WIRELESS POWERBEATS!! THEY ARE VERY CRISP..WHEN U LISTEN TO THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished to save on money. They work great! Cant tell they were previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about buying a refurbished product, but sounds great and it's just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No fall out!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these because when I sweat the other types fall out. Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buds I’ve ever had sound wise ! Love the compatibility with my iPhone . The sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound with connection issues

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Typical Beats sound with great lows, but not over emphasized. However, the right earbud continuously does not connect when removing them from the case. I always have to disconnect and re-connect them. I have done this countless times and the left earbud is the only one that will work consistently. Based on research, this is a widespread issue with the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Just what I expected.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my refurbished but it came with everything. I had the charging case. All sets of ear buds. Charging cable was still wrapped like it had never been used. Very satisfied. I'm glad I saved some money by buying it used, can't tell the difference. The only downside is that the individual earphones don't power off when not in use. I'll come back from a jog and sit them down. They lose significant power when not on their case. Wish they'd just turn themselves off. There's been more than one time I'd forget the weren't in their case and start using my phone. I only remember to put them back once my phone starts rerouting the audio to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most def buy these! Batteries last forever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these! These have the best sound out of all of my earpieces and work best for my workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpod replacer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Definitely worth the buy. Purchased for my husband now gonna replace my airpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for the refurbished price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these earphones for my marathon training. There are some things I really like and some things that I think need improvement for the price you pay. The battery life and ease of use on these is great! I'm using a google pixel 3a XL and they pair up quick and easy each time I use them. However for the price you pay the sound is lackluster at best. The bass is present but even when not running the sound stage simply isn't present. I hope they improve this in the next iteration. Usb C would also be a great upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are in excellent conditions. Sound is good and works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats but these are super light and great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound not as good as the Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the ear loops. I like my Bose earbuds, but during exercise, they can become loose. These stay in place much better than the Bose buds, but the sound is definitely not as good as the sound on the Bose.

    I would recommend this to a friend
Sponsored