Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,486 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the long battery life that’s a major plus. You can also wear them together or separate and talk from either side as well. I haven’t had an issue with them and the sound quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my GF and she loves them I wouldn’t recommend wearing them too too long though they’ll start go hurt a bit other than that perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great sound great look great !!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the gym to cancel outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying and useful for work. I use them a lot for rough work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is very clear and it stays on even when doing workouts. I used it for running and cycling. Buttons are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are sweet, always have been a fan of headphones. Had to try these out and really liked them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Tmack ear beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice that I purchased as well the price here good & quality well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy staff was very helpful in helping me find some good earphones, also very knowledgeable on entire electronics am very satisfied with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. Ramos

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that great. The galaxy air buds give you better base and sound quality. They are pricey and poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    A little disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re clear and they sound good but the volume doesn’t go up enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these earphones for working out and daily conversations. They are easy to set up and use, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, haven't had any problems. I'm looking to buy another pair because i lost my old ones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No charging cable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great except it doesn't connect automatically to my android phone. Stays in place and great bass. I got it refurbished without a charging cable. Tried to get cable through customer service but was unsuccessful therefore 2 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a second pair because my girlfriend wanted her own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome to be hands free while out shopping during the holiday season and of course, for working out. Early Christmas gift from the husband

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just did not like the sound quality. I expected more. More ease of use, more clarity. Less noise my conversation partners could hear in the background. I just returned them and bought bose which was only better sound wise but not the call noise. This would have been my first pair of beats and I tried the sports pair also. So not sure if the quality just went down when apple took over.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats Pro. Only con, it is hard to adjust to snuggly fit my ear. I cannot find a tip that fits properly. The beats pro has fallen out of my ear several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphs. Doesnt block outside noise but understandable w/ these types of headphs. Overall great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PowerBeats Pro 1.5 thumbs up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, however I think for it to be refurbished the price should’ve been more reduced. I’ll probably end up buying another, who knows.

    I would recommend this to a friend