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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,486 reviews
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Unhappy with purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give these headphones a 2 rating because after purchasing refurbished ones one ear bud has gone low for second time. After trying to get it repaired said my 90 day warranty was up pay $100 for another one. I have purchased two other pairs of these headphones and has not had one issue with the new ones. I will not purchased refurbished products again I believe their is reason the first owner returned them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrfixit2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very sensitive to the touch charge case over sized bulky. I have had the item for about a month now so this is a early review hopefully my opinion stays the same or improves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but missing earphone tips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair, lost them and didn’t want to spend that much again. They work fine........ But they didn’t come with not one earphone tips. So I had to wait to use them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one works some times, only one charges sometimes the Jlabs are better honestly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, worksgreat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I was scared to purchase refurbished but it turned out great. I saved money and these work great. Has great volume and call quality. Easy to pair to multiple devices. I have and I phone and android and I switch from one to another without a problem. I would reccomend these to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It’s a gamble

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t connect to my phone and the chat hint ports for one of the headphones was corroded and didn’t charge the ear peice very good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not comfy when wearing glasses, but great fit without glasses on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones if Buying On Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones. Has some issues with bluetooth connection, but usually when first connecting. Once connected they are solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, knowledgeable. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice if the color was just flat out red. Any who, I have to say I still love taking these to the gym, great earbuds just to zone out and get that workout crushed without thumbling with your tunes. Great addition to my collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my beats pros best over the year and I got the refurbished pair. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since I workout often. I needed some earphones that don't fall off my ears while doing some HIIT or lifiting weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, you can’t tell it’s refurbished. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good , and tight fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for exercising, but a little uncomfortable for me. Sure that’s part of it in order to make sure they don’t fall out, but I like the air pods pro better .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my wife so I had to ask her. Best headphones I have ever had. Sound quality is amazing and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure on ears. Nice sound. I have small ears..hurts on inside ear after lengthy use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to return this item as one of the ear pieces is not working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 star rating if the buttons had programmable features like placing caller in mute. If you purchase these strictly to work out then you can’t go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them but the sound on these could have been better and they do hurt your ear when you use for a long time. The charging case is super big too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These PRO buds are awesome and have great battery life. They keep me motivated during my workout session as that I don’t have to worry about them falling out my ear.

    I would recommend this to a friend