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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,488 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats over the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats!! Very comfortable on the ears and the sound is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days and already one earpiece does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about this purchase it was my first refurbished item. I love it!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal if you're looking for an affordable price on the Beats Pro. The reason that I’m giving 2 stars, at first, it was a good option, and I thought that quality wouldn’t be affected. It doesn’t have the same smoothness when pressing the bottom to answer or hanging up calls. I’m guessing it has to do with being a refurbished product, so even though it’s tested before selling, chances are it’s not as smooth as something that’s perfect out of the box. Then again, I got a good deal, so I wasn’t expecting perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. It's light and have good volume. But these are not noice canceling. Which is good for what I use these for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying a refurbished pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good let’s see how good there going to be after 6 months

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished products are good but not great. The volume goes up and down like there a shortage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning and incredible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date these are my favorite headphones I’ve ever worn and I’ve worn a lot. The only thing I would say is I wish that they had a real Africa controller settings like others. But the range and their quality is just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great secure wireless earphones…love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several different wireless earbuds but these are my favorite! You can control volume from either ear and phone function/music features all controlled by different push combinations of the beat b button. The ear wrap arm is adjustable so they stay put. I have found these work great with a bike helmet with exposed ears as they won’t fall off. My only con is the earphones are automatically on when out of the charging/ storage case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping of the product was excellent as well as packaging. For these Beats Earbuds to be used they felt very new the sound is excellent and the best part is I saved money. Thank You Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Beats beats Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Little low on the volume but its ok. Not a good bass sound. Average at best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good headphone for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, stay in your ears while working out ......

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit were amazing , everything you would expect from beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them used and they worked just as good as my new ones did thank you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The sound is great and they are very comfortable. I ride my bike with them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for working out !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is really good on these earphones. They are also good for working out and running.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I wish they still doing them… all my family have a pair… missing the orange ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headset. Love them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. All the additional/spare eartips were new, but the main eartip was missing. Not sure why they can't replace that one since the cert reburb item says 4 eartips and not only 3 spare ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good bluetooth , but battery only lasted 3years only right bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplicity and sound is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they connect right away and sound is good. Fit not as “snug” as hoped but better than wired option or other pods

    I would recommend this to a friend