Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,488 reviews
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for gym workouts and outreach running. They have been working great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silicone part was missing, however the order arrived quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume problem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to hear in more noisy situations- doesn't cancel out noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, however one came with a scratch and appeared to have been dropped or chewed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is really nice. Its comfortable and secured during my exercise while enjoying good quality sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume too low

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low even on the highest level. Mid point u can barely hear the sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item good value nice color and case hope they last longer than my first pair

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Great sound quality and fits comfortably without falling out of my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished for my Girlfriend on Har birthday, she loves it. You know is good because it's apple product. And it works great. 1 year no problems. The box charger is big compared to airpods

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new Very sleek, very comfortable, very cool looking. Fits my ears perfectly and comes with replacement pads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect headphone BUT it's not as comfortable as earbuds and the microphone is also not the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the sound. Has its quirks

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn’t latch to the charging terminals and I get surprised when I use it with 16% left. Repeatedly have to pair as my exercise machines don’t recognize this off the bat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats don’t beat air pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but after a short time these were uncomfortable on my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Athletes

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides really good sound and stay in your ears, even through intense workouts and runs. Great for athletes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now i can go for that walk..music to my ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love them. it arrived later than expected but im grateful I have them now. Best buy support staff we’re awesome. They helped me with the situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is inconvenient to switch songs, but it is sufficient as a sports earphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice beats, sometimes it seems louder in my right ear other my left side.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    perfect for active people

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best work-out headphones on the market. Does not fall out like other earbuds. Sounds great and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hi Powerbeats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Powerbeats pro that I buy because my son is been still from me very good quality and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father day gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my friend he like it so much amazes

    I would recommend this to a friend