Customer Ratings & Reviews

Mine were refurbished and the sound was low and I couldn’t turn the volume up, so I return it. I was disappointed also cause the sound wasn’t that great either.

My ratings would of been a 5 star but I hate the way they are more catered for the Apple phones as a pose to android phones

I am glad I purchased. They are great. I would suggest to others.

I love this product. They can be used individually which helps with having conversation with others.

I have a hard time getting the left side to stay connected and to charge properly.

They work great charge fast. I was hoping for a little more bass. But overall I would recommend these.

All good. Definitely worth the money. Would purchase another pair for myself. These were for the wife.

I’m happy with my purchase and I highly recommend them

Being able to use each as a individual or together and be able to do all functions needs individually is amazing. Best purchase of headphones this far hands down.

I was not sure about this one as I already own Bose headphones with active noise canceling. This one is a great complement to Bose as this one is ideal for exercising and when you don’t want to wear headphones.

Beats are now bad quality, they are not made like before.

Awesome headset and perfect color. Charging case really helps when i need to charge the headset on the fly and traveling on a long flight. Cert Refurb item should include the 4th (main) eartip.

left one stopped working after about 3 weeks. no recourse to send it back because it had been over 2 weeks. sound was fine before it stopped working but not really better than similar headphones a fraction of the price. will never get refurbished headphones from BestBuy again, and am totally done with Beats

Only gave these 2 stars because music does sound great! But they're uncomfortable on my left ear & when I'm using them to make/receive calls my callers are barely able to hear me. I love my older pair of beats but I'm returning this pair & ordering something different. Bummed!

I now have a false sense of security now, in refurbished items. The little ear pieces “cushions if you will” were packed separately. I need the smallest size. When I looked at the packaging. The small ones were FULL OF EAR WAX, from the prior owner!!! GROSS! You can’t even be bothered to check for clean ear pieces or to take the step to make sure they are clean!? How good was the check to sell these as refurbished? Highly questionable. I will not make this mistake again. I called and asked to be sent new ear pieces, but they aren’t able to do that? Why IDK!? Makes no sense! I needed to send everything back. But I was kind of in a dire situation & in need of this over the ear style. I decided to run them through the dishwasher, then swabbed them with alcohol. Just the squishy ear pads. AGAIN…. I will NOT make the mistake of purchasing refurbished items from Best Buy, again. I expected better. I would not recommend them, based solely on them being a refurbished item.

Exactly as described. Will buy another pair. Great value

Works great considering it is refurbished. I like the security of the hook curve to keep these earphones in place. The volume controls are very convenient to manipulate. I have found that I need to pull my hair back when talking on the phone else I sound muffled to the caller on the other end.

The best workout ear buds that you can buy! I would definitely buy them again!

Fair price good product am gonna buy another one for a family member

Comfortable ! Nice sound ! Use them for biking no issues with falling out of my ear. I love them !