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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,488 reviews
  • Rated 5 out of 5 stars

    Beats headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and works well with my iPhone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left one started to go out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left headphone started to go out. i have to put it back in the case then put it back in my ear. Acts like it wants to die at 92%.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Use them for work and have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats pro ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound long lasting playing time quick charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and have a good sound as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy wearing these around the yard to do chores. The different ear pieces are nice since some don’t cancel out the mower.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of these Powerbeats are so cool, but the charging device that they rest in (magnets) 9 times out of 10 does not link up just right. When that happens the headphone doesn’t charge. The only way to be sure they’re charging is to check on my iPhone Home Screen. Everyday when I go for a run one of the head phone battery is dead or dying. I missed my window to return them by three days. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have iPhone 11, these pair and work tremendously. Audio is great, I have used different makes of wireless earphones this is the best so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds. Nice for working out in while running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A surprise gift from my wife Best pair I've ever had!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s value for money, so far it’s working wee and good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jesus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! They are amazing I love the sound and battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product most definitely would buy again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Beats Wireless headphones. They are exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats excllent and clear sound deep bass , easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I always buy this brand and it never fails me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Received a DOA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a DOA but Best Buy sent me a another asa. Worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sounds great but difficult connecting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but difficult connecting to my phone and staying connected. I don't know if it's because I have an Android (shouldn't matter with Bluetooth) or if it's because it's refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal, Great Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Them! These were Geek Squad Refurbished...$90 on Best Buy Deal of the Day! I paid $250 for the black pairing purchased when these originally came out & can’t tell the difference on anything with these refurb ones. They had a 60 day warranty so I used them as soon as I purchased them, daily in case I had issues. So far so good, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I’ve ever owned. Works well with both androids and iPhone. Bought 2 more pairs for family members.

    I would recommend this to a friend