Customer Ratings & Reviews

Bought refurbished but this was an awesome investment. My saving grace for my gym days!

I am recommended this item. It is very good, using H1 chips. Perfect for every day use

The battery life depleted drastically over time and has connection issues repeatedly. I also noticed that my ears started to itch after repeated use. I’ve cleaned the earbuds out repeatedly but it doesn’t help. I’m assuming it has something to do with the material quality.

Good price. Works fine right now but couldn't buy insurance on it

Brought them for work after almost losing my AirPods and now use them for everything.

well my car out the shop have very little use for them

Bad sound, the worst, not sure if is because is a refurbished unit

I originally owned a brand new pair, but unfortunately, lost them and ordered this refurbished pair, hoping to save some money. I have a friend that bought a refurbished pair and out of the box they looked/sounded brand new, so I do believe you can get good refurbished ones. Unfortunately, I didn't get so lucky. The refurbished pair I received sounded terrible! They did work, but it sounded like you were listening to everything through a tin can. I debated keeping them, but found it intolerable, so I ended up returning them and purchased a brand new pair. I don't think this should deter you from ordering these. You might get lucky and receive a pair that sound brand new, like my friend did. But if not, then at least Best Buy lets you return them!

Did not work had to jump through a million hoops to get them to actually be able to get a new pair. Was told to go into a store and they could replace it only to find out they can't do anything but make me pay more for a new set

There is absolutely no bass on these beats! It's awful and I've tried everything including downloading the app which was useless to try to change the settings. Nada.

so far so good, every now and then it has connection issue tho

this was not a good purchase they never worked from the very beginning

I like to use only some time volume very low. I don’t know any problem or this refurbished.

Don’t seem like they last long even when I’m not playing music.

I am obsessed with these headphones, but after a couple weeks wearing them, they have hurt my ears mercilessly. I just recently switched the buds, so hopefully this fixes the minimal issue.

Connection sometimes doesn’t work as expected. Only one headphone works

Left earbud stopped working after one month use. Waste of money!

Missing Charge Case not happy about this product todsy

Not that great! I would never purchase again, wish I could return

Would not fit my ears properly so I could not get the full sound. Very upset. Not cheap either.