Customer Ratings & Reviews

Sound, quality, and comfort has nothing on airpods. As soon as i put them in the ear the sound and comfort was not what I am used to with airpods. If you accidentally get hit in the ear with these in your ear it's very painful. Clunky.

I’m giving it five stars because the products good brand Apple is absolutely terrible

I thought these would be a great gift but I find them uncomfortable for looking period use. The sound quality is poor. I've had several pairs of beats, these were the first pair since apple took over & the difference is highly noticeable.

Love them. Great for taking phone calls while working and going right back yo my music.

Distortion in sound for the past 9 months. I’ll never buy refurbished again. Waste of money.

They went out in October and I took them back in December to see if I could get them fixed and they told me they were 8 days out of warranty! They didn't come with an after market warranty or I would have bought it just for security purposes.

They’re very loud which is good but when on FaceTime or the phone in general a lot of people complain that they hear everything else around me and not me. They say I sound like I’m super far away. Other than that they’re pretty good, I guess.

Bought refurbished, regret it, having issues 3 weeks after buying Only to find out Best Buy only has 2 wk policy for return/exchange very disappointing now I have to deal with manufacturer

This is our second set of refurbished Beats earphones, and we've been pleased with both purchases.

I'm disappointed in these. The left ear almost never works. I have tried my sons ear pods and was very impressed, I wish that I knew that the beats are shotty quality prior to buying them

Both ear pieces did not work correctly. Sound was not good & they did not hold a charge for long.

I saw the reviews so I just prayed I would get a pair that worked. They don't. Won't even turn on. I'm returning them and just spending the extra 75 dollars for a brand new pair and the protection plan

My husband love them he use them all the time and perfect work.!

These have No bass and the charge doesn’t hold on the right ear bud. I bought a $10 set of Skull Candy that sound 100% better. I will be returning these.

They well and sound great. Easy to use. I was impressed with them. They arrived ⅕in a timely manner.

I bought these refurbished for my boyfriend and they came in brand new! He loves them for running and working out.

These earphones have a great range and connection setup was super easy to my laptop and samsung phone.

Low sound and not even a representation of beats. I thought the sound would be great but I was disappointed.

Left bud only worked for a month. Too late to return to best buy.

Great value on a refurb pair of them. Works and looks like a new pair. Would recommend to save some $$.