Customer Ratings & Reviews

the ear buds did not work correctly from the start tried to send them back or talk to someone on that return let. stay on there waiting forever and then when someonecomes on you get disconnected. i call myself tried to get a good deal $188.00 gone down the drain.

They continue to die out, one headphone at a time... even though I keep them in the charger! A lot of times, only one headphone works. I have to put them both back in charger and take them out again so they both will work together.

I purchase this item On November 27, 2020 It was a gif and I still do not have the merchandise. The shipping is terrible. I will never order from them again.

A headphone went out after a month . This is sad if your offering a item and it’s not properly functioning then don’t sell it. I’m so disappointed and definitely won’t be buy anything from here again.

they won't connect by bluetooth. They were open box so price was too good to pass but now I wish I had. Next time I will check an open box at the store and make sure they work.

Bought to have as an extra pair but found these were a waste of money. They take a long time to charge and they turn themselves on/off while in the middle of phone calls and music.

Don’t buy this refurbished product because they will stop working and is money wasted for nothing! Better to buy them new and have them forever then pay 20% less and only use them for a month!

The sound was ok, no better than wireless earbuds for half the price. Also, the left earbud stopped taking charge after a few weeks. Going to bring it back for a replacement.

The sound are low , it did not come with the correct charger to the dock . Best buy gave me 14 days to return and I could not get an extension even while we was on quarantine

Love them. Snug fit, great sound, good battery. Can get uncomfortable after wearing for an extended time.

5 months in and the earbuds are already having problems. Spend the extra $$ and buy the non-Geek Squad products.

It didn't function well, the audio is bad. I had problem with earbud, sometimes with right, sometime with left

Expected better sound quality, but still they fit well and the with a fully charged (emphasis on this) case they last super long, longer than my previous Powerbeats 3. Also comes with different sized earbuds, so definitely experiment and see how each sounds/fits.

Left earpiece was not working. I was out of town for a funeral and they will not return the headphones a week late. Do not buy refurbished products.

I wear these while I play basketball and they stay on the ear very well. The volume is great. I even wore them while I mowed my lawn and I could hear my music. Was a bit nervous about refurbishment but they are good as new. For sure recommend.

Overall good product. Only reasoning for not five stars is just a preference of mine. While at the gym or at work I tend to pull one ear bud out of my ear and let it rest around my ear but not actually remove it from my ear just because I like to hear what's around me at times but when doing that the default setting is to pause the sound because it thinks you are removing an ear bud from your ear. Not sure if there is a way to change that, probably not. Drives me crazy and have to press play again every time but overall good product and no complaints besides that.

Purchased these thinking it would fit on my ear and not fall off. They are uncomfortable on the ear and the sound is very low even with the volume up

Comfortable, microphone works well when cell phone calls come in. Sound quality is average. In order to get deep bass, one has to push them in hard, then they back out slightly losing the stereo deep bass. Overall they are nice.

The sound quality is 2/10. I bought and I returned it. I did not like at all

I switched over from AirPods and I don’t think I’m ever going back. I love the fact that the earpiece wraps around your ear to stay in while I’m moving and the sound quality is great.