Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4464 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,464 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Probeats truly wireless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new headset, especially since the sound is so clear. Though it does not come with a charger, I’m able to use my Apple charger. Plus it doesn’t fall off my ear when I’m exercising. However, I would just like the inner piece to be a little softer cause after a while of wearing them than irritates but most headsets irritate me after wearing awhile so not sure if it’s the headsets of just me so I give it a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished, but New and Quality. Best decision!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking that I could get some high quality noise canceling wireless earphones for a fraction of the price, and not expect anything of it. But it turns out this is probably the best purchase I made on an geek squad refurbished item. Like brand new, and the sound is crispy/bassy. If you're on the fence on purchasing a refurbished item, just go with your gut instinct and pull the trigger! I highly recommend, and beyond satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good quality, the wrap around part is a little irritating to the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless beats

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great pair of earphones. No glitches, can seamlessly listen to music and switch to phone calls easily. I like the no wires, gives freedom. No issues, i would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING BUY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Using it for working and exercising. Bass is excellent.Lightweight and sound is amazingly crisp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Stay put but sound bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to ditch my skullcandy sesh earbuds because they just fell out too much when working out. I had heard these were an excellent option so instead of buying them at full price, I gave the refurb option a try. Packaging was as if they were new but the directions were missing so I had to watch some videos for the basics. I mainly pair them with my Apple Watch and that was an easy process. Overall, they play music. The sound quality is not good, they lack bass even once adjusting any EQ options. Sound wise the Skullcandy buds I had before were way better, but functionality wise, they stay put which was my main need. Other random notes: the pause button is super touchy and they hold a great charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    GREAT DESIGN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SOUND, GREAT FOR WORKING OUT, THEY NEVER FEEL LIKE THEY ARE GONNA FALL OUT. Down side, The Phone mic is a little shaky, I'm not always heard clearly on the other end. I purchased a refurbished model for $120, if I had paid full price ($250), I would not had been satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones work well. Thought they'd hit a little harder for the price, but the clarity is great. And they stay put in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! love the case and especially that battery can last very long time without charging all day. Best purchase ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    you won’t regret it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat headphones i’ve ever owned. they’re comfortable, stay in your ears, and the sound is amazing. love love love these! they’re the best for hot yoga

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted me a good 4 years for refurbished. Loved the sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality. Great for running

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running or active-movement sports and exercise. I love the ear-wrap clips as they hold the ear phones well while running. Sound quality is very good. I use them nearly daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    So so..

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eyes on these Beats by Dr Dre as my AirPod’s kept falling out of my ears. Well these have joined the club as they hurt my ears if worn for long periods of time. However they keep the charge for long. The sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro Wireless Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic with great sound, comfortable and they stay in my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice set I can use sleeping or running

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good pair of head phones and so it was between this and air pods. There are some good ones out there that cost more and some good ones even less but these work well too. I found out Apple bought beats so these are essentially the same as AirPods but I found these more aesthetically pleasing. They fit and they have adjustable inserts if needed. You can adjust sounds individually and all. The case charges the head phones wirelessly too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome for workout

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in your ear really good Nick have a good snug fit on base is excellent sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Up until I had been an airpod user but these are way better. Definitely will be purchasing a pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend. He works at a golf course and says they stay on his ears all day. He mentioned that the sound is good. I did hear him say once that if he wears them for awhile without breaks, they do hurt his ears a little.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    2nd pair Certified now Beats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second and last pair of Beats that I will purchase. I decided to go with the certified this time which is cheaper and hopefully updated and improved from the original which I am having trouble with and have to get repaired now. But because I purchased the Apple warranty instead of the Best Buy warranty I have to send the first pair off for repair. From what I hear it's no telling how long they will be out for repair. I bought the second pair with part of my BB rewards and I also need them for the gym and they are comfortable for my tiny ears. So fingers crossed my first pair doesn't take weeks or months for repair. The issue I have is they sometimes disconnect and also the left ear goes out at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to buy the refurbished for a few reasons. 1. I couldn't convince myself that the original price made sense for any product that is so ever changing. 2. They are backed by the geek squad promise so, whatever the issue, I could get it fixed. 3. You can't benefit from all of the features if you're a droid user which, I am. Mine came with three sets of buds. I chose the med for comfort and the case closes with no problem. I have only worn them once and they are much different than my Samsung buds so, there's still some adjusting.

    I would recommend this to a friend