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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,484 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work well but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but I find them a bit awkward to fit in my ear correctly. Once in/on, they are greatly adjustable. I have small ears and have never been able to find a pair of wireless earphones that for snugly without falling off after 10 minutes. The but part.. I found they start to pinch my ear which a co worker mentioned as well however ive noticed I can adjust them slightly to relieve some of the pinch. Sound quality could be a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great EarPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great price sound is amassing and so comfortable to wear all day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless buds for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pixel buds for the past two years and barely used them. The powerbeats pro pair seamlessly with my phone and fit comfortably in my ear and do not fall out. I forget that they're there. The physical buttons are great because they do not accidentally skip the music or turn the volume down while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Forget the AirPods!?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, the quality! I was debating wether or not if I should get the AirPods or these.. and my friend had a pair and I tried them on and listened to them and right off the bat I was sold there really secure like I don’t feel like there gonna come off at all.. it’s perfect for running and the gym.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummed Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed honestly. My wife really wanted beats headphones and we were really excited to find a decent deal on these. From when we first received them, everything was fine for the first month, but then the headphones started having problems. They would never charge when in the fully charged case or we would have issues getting both headphones to connect to her phone. I know we bought these refurbished but to still spend close to $90 and to have this happen is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfetc Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect earphones ! I can ear everything and I love completely the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same old earbuds a while. Wanted better quality sound. These are a lot better and got at a good price. Once paired with my phone i now use to make workouts easier since starting back going to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the earbuds fit snug in my ear without fear of them slipping out. It's always been a challenge for earphones to stay in my ears, especially when working out. However, if I wear them too long, my ears start to hurt and become sore. Biggest negative is that one of the earphones cuts out every now and then, even after being fully charged. Not sure if that's because these were refurbished or something else. Overall, the sound quality is good when listening to music, but not when others hear me on their end of a call. Call clarity was a huge reason I tried a more expensive earphone solution compared to the Samsung bluetooth headphones I used to get. For me, this did not live up to the standards and positive ratings I researched before deciding on this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly the way I need them. They are on my ears while I do yard work and exercise. I only wish I bought the ones that have wireless charging. They utilize the old charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to adjusting the volume and the wrap around. I had iPods before, so this is a new experience for me. They have great sound and a long battery life, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I had a pair that were connected why wire but during workouts sometimes it would be difficult however these are perfect because they’re wireless they work well sounds good I haven’t had any problems with the charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ears while working out. Sound christal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I had the old wireless beats that were still connected! But these work great, love them! The bass is really deep and battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass sound and great fit. If you pick the right ear pads it made a huge difference on the sound when it sealed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it only 4 stars just because after using them for more than two hours they start to bother me a little inside my ear. But the sound and bass are great and also light weight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats never disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit very comfortable. Definitely worth the price when upgrading your earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought for myself and husband, twice. Everyday use at work, gym, phone calls. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has good Quality sound the battery holds a good charge!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for workout and also long-term use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. The interaction through the buttons is easy and intuitive. Good for workout but also to have through the day

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Stay on ears great for workouts, and moving around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, not bad at all, it is just I like the sound quality of the apple air pods better. I just can't buy those for my husband because they fall out of his ears, and he loses them. These fit great and they don't fall off. He likes them I just think they need better sound quality. For a less expensive option it is great for people who need them to stay on. Air pods do not stay in your ear if you are moving around a lot.

    I would recommend this to a friend
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