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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Dont fall out like my others did. Great sound. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the wired version of these when they first came out. I have had many different true wireless headphones over the years. I usually have the same issue regardless of the manufacturer or style, they fall out of my ears. I decided to give these a try and was amazed at how well they fit using the right tips. The music is great on these and they withstand whatever type of workouts I throw at them. These will be my number one go to earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for WFH & Great for Exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refurbished item on BB. I didn't have the highest expectations, but they looked brand new and I was surprised that they were refurbished. Purchased for mainly WFH purpose to have the flexibility to walk around. They have pretty good range distance from the computer, but my coworkers did notice a slight sound quality difference on their side. Great for exercising; they don't fall out like other headphones. I would honestly give them a 4.5 out of 5, but that wasn't an option. Great deal for the money at the end of day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have amazing sound and are easy to use. They are also comfortable and I don’t feel like they’ll fall out with the help fo the over ear piece!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Beats earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my ear comes with different size ear hole assortment rubber tips. Battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use them, they sound great. I have a small ear canal and they fit great. The sound is very clear. They work well with my Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just loved these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is awesome and very good battery life. Minimum 9Hrs of listening time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and bass. Great for running and daily active

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Only one size ear pieces. Bit difficult to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound stay inplace while i workout which is why i bought them. Slightly difficult to insert but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price I paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when you doing something and don’t want them to fall out and the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best true wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing. Great fit and touch controls on the actual bugs is great. Only ask for Apple would be to enable find my iphone on these earbuds, they are more expensive than AirPods which do support this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound the quality and the fit amazing, and there no flaws whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds feel great and the sound is great also. Im satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats give a better bang!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with these. They’re not perfect, but provide high quality audio and an excellent fit. It’s important to try a different earpiece for the best fit and better audio. By changing the earpiece I got 100% stronger bass. Note I get a nice full spectrum with crisp highs and thump bass. Love the volume controls too. I’d give it a 4.8 out of 5. Pick up a set, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Quality is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t have to worry about um falling out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and noise canceling. These were refurbished so a little skeptical but they were clean, in a nice box and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent product but no documentation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished Dr. Dre Powerbeats Pro is well designed. The sounds are rich and full from any of my phones. The operation is intuitive and simple, except for complicated operations. If I want to use one earpiece and that earpiece's microphone and select options for the phone, I need documentation. The website assumes you already understand the operations. If it has documentation I would have been very pleased with the packageing presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these! They fit nice & tight around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better buy than I hoped: quality sound and a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely perfect. they stay in my ear no matter what basically and the sound quality is amazing

    I would recommend this to a friend
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