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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,486 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound portable and stay on ears no matter what

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats earphones, and had the over-the-ear Beats version of these and they were great tbh. I only got these cause i was tired of the wire. These are great and i love ther ability to choose if i want to wear one or two at a time (kinda feels like having airpods again but with more security since its over my ear). I wish the audio was a bit better and silenced out outside noise more though. And idk if its just me but you have to get the right placement of the earphones on the magnet charging thing for the case otherwise it wont charge them. That part is so ANNOYING cause ill put them both in to charge and close the case and when i open to use one i notice that one of them never charged smh. Mabe im just not doing it right but i didnt realize there would be a right or wrong way of attaching the earphones to the charging magnets?? Sometimes it’ll just be easier to charge with the case open to ensure the earphones are properly attached. Anyways, i love my earphones besides those annoying things and don’t regret buying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my second pair as I’ve lost my first one and these work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for my runs. The connectivity is seamless. In love.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for driving or gym,fashion look,great sounds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best headphones for those who can’t keep the other headphones from falling out of their ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Can be Frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds however there is a learning curve with them. For me I had to find some aftermarket replacement tips to keep them in my ears as none of the enclosed tips fit my ears. When exercising (laying down on a mat) I have trouble keeping them in my ears. You need to be careful when adjusting them while wearing otherwise you will turn them off. They are easily turned back on though. They frequently need to be reset. This is done by putting the device back into the case and holding the button down until the light on the case starts flashing. Sometimes you need to delete the device from your Bluetooth list and then repeat the aforementioned steps. Other than these issues they are pretty good ear phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a present for my daughter. She likes to go running.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They are super simple to set up, they connect right away with my Wi-Fi, and they actually fit my ears which is amazing because traditional ones usually just fall out or irritate me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear phone great sound quality and love that there small and easy to put way great for use to the gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great battery life quick charge.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Eaebuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and my boyfriend uses them everyday at work or the gym. Even though they aren’t brand new they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality only they don’t sit fit perfect on my left ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and are completely wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t tell there their

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and crisp would definitely recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Everything I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they sound, and they fit my ears perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and are easy to setup. Nice sound also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds.. nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. Have had them for about a month now. So far they are reliable and small/ nonbulky. The sound is great and lasts a long time. The range away from connected device Is great. I can go 4 rooms away from my phone and still get good sound/signal. I like the way they fit around my ear however inside the ear above the rubber piece is not so comfortable. Readjusting helps. Another thing is these earbuds have no tracking. So if you lose them. They are gone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Everything it advertised itself to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and comfortable. Pleasant sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless headset good run time great sound

    I would recommend this to a friend