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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,486 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Earphones for the Gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphone to use while working out. Connection to my iPhone was easy and the battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Still the best for work outs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I've owned know the best. I have different sized ear and the over-the-ear ones are the best for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for the price, love this item highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Try all the tip to improve sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average. It sounded better with larger size of the silicone tip. The fit is perfect. Very easy to pair with iphone. The button has a very light feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to listen to music in my break at work and to for hands free communication while driving. On both accounts these earbuds perform wonderfully. The sound quality is second to none, in my experience. I had no issue linking them to my phone either. Best accessory purchase I’ve made for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit well, comfortable, but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice buds but not designed for industrial use. At full volume,still not able to hear what i listen to but do very well in normal conditions

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Great sound - critical design flaw - won't charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they'll charge, they sound great and do what I wanted - they stay in my ears when I work out. BUT - as is well documented on Apple's forums - they are horrible as it relates to charging. Sometimes the right ear bud will not charge. so it renders them useless. What a shame. I just bought a pair of Beats Fit Pro, and thankfully, they have no charging issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall so good for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase so far. I do Beachbody P90 exercise routines and these stay in ears throughout the workout. Easy pairing with iPhone 6. Usually only use one at a time without issue.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They okay I thought it be my clear more bass more volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Seamless integration with my iphone. And in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerbeats are really great, they have great sound and stay in your ear, not to worry of losing them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for working out, great value as refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished made these products a good buy, overall good sound quality and I like the interaction with my iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    50/50 chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but had a lot of connection issues. Many times it will randomly connect to headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JUST AWESOMR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS CONSIDER REFURBISHED ITEMS FOR MY 6 YEAR OLD BEFORE BRAND NEW (CAUSE SHE’S SPOILED BUT CARELESS) AND HAVENT BEEN LET DOWN YET! THE SOUND IS IMPECCABLE AS IF THEY WERE BRAND SPANKING NEW. EVERYTHING WAS INCLUDED! I COULDNT HAVE ASKED FOR A BETTER EXPERIENCE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earphones, it’s incredible the sound, definitely the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. The only issue is the charging port, placing the earbuds can be tricky you have to set the perfectly on it or it will not charge. Has to be an easier way to charge them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Would purchase again. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound fantastic but they are a little difficult to insert and remove. That’s really my only complaint. I would also suggest something without the over eat support if you’re wear glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but Airpod Pros better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these before the Airpod Pros came out. These were just too big, along with the charging case. Had excellent sound. Buttons were a little confusing. Prefer Airpod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with original rubber earpieces and u have to make sure there put in the case just perfect to charge but sounds and works great

    I would recommend this to a friend