Customer Ratings & Reviews

I lofe these headsets. Great sound and audio quality. Rarely a bad connection of static. Very far reach. I love the versatility of using both or oneceae piece. I bought these refurbished with almost $100 off. Had them for 3 months and I do not regret.

Price and product was great would highly recommend

These have great sound! Easy to use and awesome! Worth the price!

The product arrived well packaged with all parts, including the instructional manual and extra buds in different sizes. The reason I’m giving this item 4 stars is the poor bass sound quality of this item. When I purchased this item, I was fully aware that this was a refurbished item; however, there is no way for me know what exactly it was refurbished for. Before i started nursing school, I was an avid runner and used beats wireless for music, this is now my 5th pair of beats, so I’m fully aware the quality this product should deliver. Unfortunately, this was less than par.

These are my second pair. I have tried various other brands as well. These are not the best sound quality compared to others but are the best design to stay put during my workouts. The other brands don't stay in my ears

These are really nice i like the fact that i can work out and jump and flip and all sorts of unessiesery stuff and they still stay on !!

Very nice Powerbeats pro.. very useful for me and looks and feels brand new.. but I’m disappointed about you’re delivery time .. it came very late by 5 days. Been expecting it but it arrived after 5days from the date promised to me for delivery. I hope you improve on it. Tnx.

It's a great product. Will recommend people that loves the gym/runners and very enthusiasm to exercise.

So far so good - great fit and sound quality and easy pairing.

Great for working out. NIce sound quality. Very fast charging.

Beats always has great sound quality...these are comfortable, they stay in place, charge fast and I like the charging case. Would buy this product again!

My favorite Beats ever. Physical control buttons on BOTH earbuds are great to change volume and tracks with either hand. Over the ear design is all I use now.

I love these. I literally have 3 pairs. My only complaint is that I’m always losing one, but that’s not Beats fault lol.

Pro: This was an open box item and works great. It sounds very good. Con: Only downside to this is that it is hard to connect to devices sometimes via Bluetooth.

On time, works for me with the earhooks. I would recommend to anyone. Only issue is the huge charging case.

Best wireless headphones I've ever used. Charging can be a little tricky (if they don't click in just right they don't charge properly), but in 5 minutes you can charge at least an hour's worth of music playing time from the phone. Highly recommend.

Total Tech Members beware: refurbished items have no coverage under your Total Tech plans. I purchased this item in July 2024 and recently one of the earbuds starting having random issues charging. I figured no big deal that is what we have the plan for in cases like this (something I have used on other headphones in the past without issue). However, my local store informed me they can find no coverage and that is due to the previously mentioned stipulation on Geek Squad refurbished items do not fall under the Total Tech plan. I spoke with the store manager who said that there was apparently a message present saying this (it is highly likely I made my purchase through the app and I do not remember seeing then). During our discussion, I made the comment that basically there is no point in buying a refurbished item as a Total Tech member and after thinking on it for a moment, his response was "yes I guess that is true." So if you are looking to roll the dice and save some money, go for it on these. However, if you are expecting any kind of coverage from Total Tech on a Geek Squad Certified Refurbished item... look at other options lest you be stuck with an unreliable item trying to save a little money.

i wanted something that wouldn't get lost, and have long battery life, and this does it. i'm happy with them, but the only thing is the sound quality doesn't blow you away.

These were refurbished and saved more than $50. They looked perfectly new and work perfectly. Love them. Lightweight and great for walking/running outdoors as well as a handsfree way of answering calls while driving. Works with Siri while driving to voice text or make calls.

Brought for a Christmas present after my daughter didn’t like the AirPods because they didn’t stay in her ears so instead of buying the pros I brought these and she was more than happy about them wears them everyday all day so I guess I made the right choice