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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! They came nicely packaged and with everything in it. Couldn’t even tell they had been refurbished. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great find , Thanks Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically noise canceling. Just bought another pair, traded in my airpods definitely did not last half as long, or fr compare in sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Couldn't tell they are refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are an excellent value refurbished and they were like new to me - even came with new ear cushion tips. I like them better than the previous air pods because they are longer battery life and they read me my text messages which is a cool feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure and comfortable fit, good sound, no active noise cancellation but a good balance between music and outside noise. Exactly what I hoped for, and no issues with refurbished.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothing wrong with them only that after some time passed without use one will disconnect but a quick reset fixes the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter. She is a competitive figure roller skater and uses them in practice to listen to her music. They work perfect. She is nine and loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh okay item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, not the best but i bought these refurbished and some people can hear me dine some people can't.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No wireless charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, case is huge, and doesn't have wireless charging which is odd for such a big case. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra pair of headphones for work so I decided to get another set of beats. This product works just like the original no quality issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you’re a piece I can never lose them. They sound great and the case makes it perfect to put it away and I lose it since it’s not so small.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are have good sound quality. You can't hear a podcast over loud machinery. I do recommended them for a daily use. The can be used one at a time so the left or right can charge while the other is being use for a call or media.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Whats not to love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine refurbished and it worked amazingly well. No complaints. 2nd pair will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and wearability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones for working out and will upgrade to the new version for sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy for such a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are exactly what you expect from beats. They come in great packing and great service. The earphones are worth the price you paid. You can’t even tell they are Refurbished. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for refurbished. Definitely worth the discount

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Birthday Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a gift for someone athletic they stay in the ears well enough but they hurt my ears after an hour or so perhaps because I wear glasses too

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing for Running

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for working out and running they do not move at all and stay in place throughout any kind of workout even running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable alternative to buying directly from Beats and it works perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fantastic with everything but charging issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair. Unfortunately the first we’re not properly charging due to corrosion where it connects with the case. The metals nubs also wore down too. Otherwise really great sound and never worry about them falling out. Just wish they’d charge/connect better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for biking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them. They play loud enough so I can hear my tunes on my bike rides

    I would recommend this to a friend