Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4463 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,463 reviews
  • Pros mentioned:
    Condition, Sound quality

    Rated 4 out of 5 stars

    New condition outstanding value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was amazed at the new condition of these refurbs, I wanted to replace my Beats X with the Powerbeats Pro Totally Wireless but not at the steep cost of $249.99. Hence I saw these for $129.99 and honestly they came in outstanding new condition not dirty like some reviews state. Their functionality is as good as new ones, downloaded the Beats App for my Note 10+ and they sync right up. The sound quality is better than the Beats X. The bass is as expected very good and the highs sound clear and crisp more balanced sound profile than I was expecting. IPX4 rating so at least I know they can hold up with work outs and some rain. This is where I dock a star, honestly when other earbuds in the same price range or even a pair of 30 dollar JLABs can have a strong IPX5 rating which means you can rinse them off with water without worry. This is where I find my mind blown I expect when you paying a premium a stronger IP rating especially if your emphasizing a very active lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for Exercising!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had bluetooth earphones, but I am glad that these were my first. At first the earphones were hurting the inside of my ear, but I learned that you can rotate them so that you can adjust the pressure inside your ear. Also, when I first used the earphones, one of the earphones had trouble syncing, but I only had this problem once out of the two weeks I used them. Signal strength of 10m, great sound quality, comfortable, and great for exercising!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grabbed a pair of Powerbeats Pro and wow — they sound amazing. The bass hits just right, everything’s super clear, and they stay in my ears no matter what I’m doing. I’ve worked out, ran errands, even cleaned the house with them in and they didn’t budge. Battery life is crazy good too — I can go days without charging. The case is a little bulky, but honestly I don’t even care because the sound and comfort make up for it. If you’re active or just hate earbuds that fall out, these are it. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    They sound amazing and work great.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: I’ve had these a bit more than 2 months and I love them. I go everywhere with them, exercise is great as they do not fall off, I use them for everything. If I have to make a phone call, I’ll just pop one of em in my ear or listen to a voice message and of course, listening to music with these is awesome. They are very rich in bass which I love. Playing call of duty with these is amazing. You can clearly hear how close the people are and the sounds wherever there’s an explosion or shooting, it’s just amazing. The bad: You have to make sure to have the plastic ear loop in a comfortable position, otherwise, after using them a while, they can get a bit uncomfortable. There are times when one of the earphones doesn’t connect to my phone and I have to pop em back in the case and maybe turn bluetooth off on my iPhone for it to work, but it doesn’t happen very often.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They’re really great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones a lot. They fit well (once you learn how to put them on), snuggly (once you get the right ear piece on), and sound better than the 1st gen AirPods. I would suggest these highly if you like in-ear earphones, want a true true wireless experience and don’t mind paying a little extra for them. The only downside is the size of the charging case. It’s a little big for my pants pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect for someone who is active

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried lots of headphones for being active (hiking running even being inverted) and at the gym. Nothing comes close. The sound is great but not the best. they get loud drowns everything else out at high volumes (perfect for the gym) but When you’re hiking, running you want outside noise to be able to come thru. For safety. Even at low volumes these sound great. But you need the right fit to get the best sound out of these. I tried all the sizes and wore them for hours with each. Some make my ears ache but after I found the right size that created a good seal and didn’t cause my ears to ache. Even jumping rope these stay in my ears. Give the ear tips a few hours each to really find the right fit and it’ll transform these. I thought the sound was anemic at first until i found the right fit. Big change the the audio quality ***Last thing is it did take me a few days to be able to get them on my ears in one try. I found that having the end of the hook just above my ear to start then rotate them into position works best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome wireless earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought these refurbished and have had no problems up to this point. Only downside is that they are expensive at full price. These earphones are so light i barely notice them on. They feel nice and secure in my ears. Great sound, base, and battery life so far is about what it claims. Very fast charge like 5 minutes for an hours worth of charge...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Both comfort and sound quality are very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The headphones are comfortable for extended use, and the ear cups don't feel too tight or pressure-inducing. Sound Quality: Bass Response, Soundstage, frequencies balanced. Overall: fit, ear cup size, and overall wearability. For sound quality, comment on clarity, bass response, treble, and my specific aspects. The sound is clear and detailed, with a good balance between bass, mids, and highs. The soundstage is spacious and natural, making the music feel immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed, bought these headphones refurbished from Best Buy. High quality amazing sound! Very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound very good as is expected from Beats headphones. They are also very comfortable and don’t bother me at all during a long day of work. And they do not come out of your ear at all. One of the best features is that they connect immediately to my iPhone. I would definitely recommend them for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Must have for workouts

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. No connectivity issues. Excellent Best Buy service. Worth the price. A must have for workouts. Never moves when I run on treadmill. No adjustment needed. Charge lasts for days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Review Powerbeats Pro

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Powerbeats Pro earbuds and I am extremely impressed with their performance. The sound quality is fantastic and the noise isolation is excellent. They fit comfortably in my ears and stay in place during workouts or other activities. The battery life is also impressive, lasting for hours on a single charge. The charging case is compact and convenient for on-the-go use. Overall, I highly recommend the Powerbeats Pro to anyone in the market for high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Very intuitive and sound is clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very light. I called them intuitive because not only does it disconnect when I am a certain distance away, it also disconnects when I remove it from my ear. The sound is clear. It can fit in my ear comfortably and not move. I rated it good because after wearing it all day, it does feel a little uncomfortable when it is removed and it does lay flat so it can look a bit bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished—despite serious hesitation to do so with anything "tech". I figured since these are among the most likely things I own that might get lost or destroyed, tho... ¯\_(ツ)_/¯ They came looking and sounding and packaged like they were brand new. They sound pretty fantastic, given that they're independent rechargeable and Bluetooth. I like the sound—it's clear and well balanced. I knocked off the star for volume, tho. Granted: I'm spoiled after using wired headphones with a mini amplifier—but while these do sound good, they could really use just a little more sound. I can't get into the music the way I'd like even at full volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I LOVE THEM!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through 3 pairs of these. The first ones I got on Amazon through the beats store...returned them a month later because I had major issues trying to get them to charge properly. Tried a couple of cheap pairs, they didn’t even compare to the sound or comfort of these. So I decided to give them a second chance and order some refurbished ones through Best Buy. The sound had a weird crackle and again...issues with charging. So I took them back to get a brand new pair from Best Buy and I haven’t had a single issue with them! The sound is PERFECT, the charging is PERFECT, and they’re so comfortable! The battery life is amazing!! Most people wouldn’t give them 3 tries, but I’m satisfied with how amazing these last pair are! If they start to go out I will update my review. But so far, so good! Highly recommend these. And if they give you any troubles, just keep trying!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The Pros and Cons Match Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sometime with the Powerbeats Pro, I come across some issues that I thought only I was having. For starters, I bought mine brand new, if i'm not mistaken. The Lava Red, is not red, it's orange. It's a little misleading and makes it look like you have a hearing aide. The first issue I had was after fully charging both pods, my phone constantly told me the right ear bud was at 0% but my mac said it was 99%. They often interfere with each other. I can't use my phone and my mac at the same time. If I'm watching something the mac and pick up my phone, it automatically switches to my phone. I know I can just turn blue tooth off, but this wasn't an issue when I had the regular airpods from apple. The distance thing is weird too. With the regular airpods, I could roam about freely in the house without any cut off. These however are so weird. If I cover the bud with my hand, it loses connection. that's weird to me. Never saw that coming. The PROS I wasn't blessed with the best earshape so pods of every kind I've tried them all. These will stay on. I often lose my buds but everytime I fell asleep with them on, they're just chilling on my ear still. Dead battery but that's not the point. I really like these headphones. I want to give it five stars but I just can't. The only 5 star thing about it is the buttons it has and the form around the ear. Everything else is just basic. I still recommend this to anyone who don't use the phone much. Always on the road and has trouble keeping ordinary airpods on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones for exercising

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones because the iPod Pro headphones would sometimes pop out if hit while exercising. These will shift but won’t pop out. The sound is fantastic, the controls are excellent, and the fit is great. There is no active noise cancellation so they are not as isolating as the iPod Pros but the control button and the volume up/down is better/easier to use on the PowerBeats especially while exercising. My only complaint is that if you do not get them into the case carefully and make contact with the charging pads they stay on and will be dead the next time you use them. So it takes a bit more care to get them situated in the case to make sure that they are ready to go the next time you use them. On the upside the case will charge them extremely fast and about 5-min of charging will get you at least 30-min of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Quality but some comfort issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality & works well with my iPhone Battery life is decent charging about every 2-3 days Taking them on & off can be challenging for me at times with the ear hook & they’re not as comfortable when wearing sunglasses

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the gym. Sweat resistant and doesn't ever fall off your ear. Comfortable and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEATS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love these beats. Would def buy again. Gane changer great battery life and range

    I would recommend this to a friend