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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve had so far. I’m 47 and I’ve had a ton of headphones and headsets, and these have been my favorite so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound And feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT , blew my expectations , 100 percent would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    fickin cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy the refurbished beats for the gym..they last forever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done the research on this product so I was comfortable with my purchase. But once I bought it I was very impressed with the quality. Great buy and price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work awesome even though they are refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about ordering refurbished ear buds, but these have been working great over the last few weeks. Definitely worth the money over buying them brand new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There's a reason there are so many refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has not lived up to the positive reviews. First off, the sound quality is shallow compared to my first generation AirPods. I can live with that, but the left one won't hold a charge more than 10 minutes. I've returned them to Apple and after a 3 week turn around their response was that both were tested and worked to their satisfaction, therefore nothing was fixed. At least the right one works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear music anytime

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use, can hear very clear when going to the gym or mowing the grass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy- Stay in place, charge quickly, last several days before charging- Good sound -

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good headphones, they accompany me to the gym every day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing!!! I love these better than any of the other ear buds. Sound quality is amazing. I love the fact when I pull it out of my ear it pauses my music automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price a good value i think the look and feel of the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been really good. Highly recommend going refurbished. Cheaper and ensured that it’s good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality + value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that these are 250 dollar earbuds, getting them for as cheap as possible is a must. Thankfully, Best Buy is SUPER picky with their returns and any wear or tear that they see will not be acceptable, and the "Geek Squad" certification gives more peace of mind. However, I did receive the wrong color as I ordered the black ones and got the ugly green ones. So if you're picky on color, beware that you might not get the color you ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,have no problems with it I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option if you do not/can’t pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not justify spending $250 on headphones, beats or not. I have not had any issues with them being refurbished, just like any Bluetooth they will cut in and out at times, nothing more than that. I’ve read other reviews on refurbished beats and it seems to be hit or miss, but $110 and backed by geek squad protection it was worth a try and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband to use at the gym and he loves them. They came in their original packaging with all accessories. They pair easily to all devices and have excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluetooth headset with excellent sound quality. Would by again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new. Would definitely buy open box again. Very pleased! Great wireless headphones. Loud volume. Fits easily on ear. Can’t feel them while working out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them,I have them as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product half the price wats not to love, i know i do

    I would recommend this to a friend