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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good fitting and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality that you'd expect with Beats! Refurb was basically like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my brand new beats they work sooo good they are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with these earbuds. They work great with great sound. Glad i made purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product really nice sound and easy set up get this item

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, like the loop around your ear to prevent them from folling off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so convenient and durable the are quick for on the go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the money!! The build quality, sound quality and features are legit, AND they work seamlessly with the IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    I like em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit my ears great. I need the wrap around part because all other buds always pop out of my ears! Sounds great too. I think my only issue would be the distance that they disconnect when I happen to walk away from my phone, but it isn't a huge deal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Too good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to hides these at the gym they been stolen to many times too good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ok, my husband love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband is a electrician and his hands are also moving so this has been awesome, most important he doesn’t worry about them falling out of his ears, like the iPods do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bought it refurbished!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, stay in my ear no problem. I have had no problems shooting around on the bball court with them and having them fall out like airpods. Sound quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earphones. Works good and the sounds is magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounding headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These certified refurbished Beats went on sale for $119.99. I picked up a pair and SO happy that I did. Quality headphones and sound amazing! Delivered in almost new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dre Has Got the Beats!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for everyday use from the gym to the office. Good sound and call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats quality, totally wireless pairs with almost all devices via bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my headphones the clarity is great the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and although it was refurbished came in the original package and look great. Quality is pretty impressive and they pair to my iPhone super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to replace my Jabra with the Dre Beats but not at Dre Beats price, so I found these refurbished ones on Best Buy; WOW!!! What a deal. They are GREAT! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!!! Very durable and hardy. Use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for being refurbished! thought I'd have issues but none what so ever so far!

    I would recommend this to a friend