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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4448 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,448 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Erendira

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought them for my son he loved them there pretty loud and he likes the noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit! It does take a hot second to set in ears but they stay in place. Easy to connect to your Apple phone and other Apple devices. Sound quality is great! Love the build in volume button. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s the Besst

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just joined Best Buy’s Credit Card program got approved and got a pair of beats over the ear and saved 100 dollars on them only paid $16 for them I was blown away very cool Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There very nice and always have them handy never let me down

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and audio quality very good Waterproof headphones and battery life 12 hours

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with multiple ear sizes, sounds great, stay in the ears and with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by dre loyal customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones my fav goes with me where i go thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like brand new! Very pleased! Received like new even the beats sticker was in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve purchased they’re very strong

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power Beat Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will purchased refurbished products from BB in the future. Flawless sound..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Beats By Dre. Power Beats Pro is my 4th Beats by Dre. It's easy to use light. Got a refurbished and you wouldn't even know. I used them for work out. Won't even know your wearing them. Good battery life, easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This better than other headphones good sound, and associate is friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No totally black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overran good product the thing is they said black color yes is black no the b that is grey so its no black my daughter also buy ones and those one re black all and I noticed when I saw hers

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, they do disconnect quite often. I would have returned it, but unfortunately, I lost one earbud at a hotel.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Bought refurbished, got burnt

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great when they work. However, my (refurbished) right bud disconnects randomly, the left one has started to come apart, like it wasn't glued properly or something. Battery life seems to have dropped noticably too. Very sad that we can't get warranties on these, refurbished or not they're expensive!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just not the best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was not refurbished. It was severely dirty, ear wax, missing pieces and oily. It was far from what one would assume to be refurbished. What i assumed to be refurbished, is repaired, cleaned to near perfection (like new) and then packaged as it they were brand new. This particular item appeared to be purchased, used and swapped by an individual whom purchased new and took the damaged old pair and returned. Granted even if this happened, its on Best Buy to vet, restock and sale in good faith. In this instance, it was a failure. Which left me to go through a bad experience, hope that Best Buy would make it right, and then actually ordering from Amazon and waiting until it arrived. Essentially, leading me to believe Best Buy is just not the best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love um'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these things..except since i bought refurbished certified refurbished, there were no instructions, and I'm not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BigO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these my second pair I lost one ear bud Still holding hope it will turn up Volume control on earpiece Both Hands iPhone free Only finger tips To tap Volume control! Apple iPod Fail.. no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great quality for being refurbished, I’ve had my Doubts but so far so good the beats work just like brand new and literally they look brand new I highly recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing the sound is just amazing they are great

    I would recommend this to a friend
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