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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,463 reviews
  • Rated 5 out of 5 stars

    Beats wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great quality for being refurbished, I’ve had my Doubts but so far so good the beats work just like brand new and literally they look brand new I highly recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre - Geek Squad Certified Refurbis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great product at great price Thea are amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Changing problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im been having a problem with recharging one of the earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro Review – A Perfect Blend of Performance and Comfort I've been using the Powerbeats Pro for a week now, and they’ve exceeded my expectations in nearly every way. As someone who works out regularly and takes a lot of calls on the go, these earbuds deliver a perfect balance of sound quality, battery life, and fit. Sound Quality: The audio is rich and dynamic with deep bass and crisp highs. Whether I’m listening to music, podcasts, or taking calls, the clarity is consistently impressive. They also maintain solid sound at high volumes without distortion. Fit & Comfort: The secure-fit ear hooks are a game changer. They stay in place through intense workouts and long runs without feeling uncomfortable. They’re lightweight enough to forget you're even wearing them. Battery Life: The battery performance is outstanding. I get around 9 hours on a single charge, and the charging case provides multiple full recharges—great for travel or long days out. Connectivity: Thanks to the Apple H1 chip, pairing with my devices is instant and seamless. They also switch easily between my iPhone and iPad, and the range is impressive. Build Quality: These feel durable and well-made. They’re sweat and water-resistant, making them ideal for gym sessions or outdoor activities. Overall, the Powerbeats Pro are easily among the best wireless earbuds I’ve used—especially if you live an active lifestyle. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like New!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've bought these headphones when they first dropped and was kind of disappointed with fit and sound quality but for $99 these boys are awesome and I have a new appreciation for me new backup beast pro's. These babies were like new #winning

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super amazing! I love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not complain Person! I always I’m lucky with my products on Best Buy! This red earbuds are amazing!! I highly recommend this product! ❤️ Also very secure on my ear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great headphones definitely worth the price..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Beats Pro sound quality totally sucks and when worn for a prolong period of time , it hurts inner ear severely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!!!! Great sound Excellent quality. I love the color as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and fit for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Certified Refurbished Powerbeats Pro have been fantastic. The sound quality is clear, punchy, and great for all types of music. I love how secure they feel during workouts—no slipping even with intense movement. Battery life is excellent, easily lasting a full day of use, and connectivity is seamless with my devices. The refurbished option is a great value, and they feel just like new. Highly recommend these for anyone who wants high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black: A Great Deal with a Few Caveats The Geek Squad Certified Refurbished Beats Powerbeats Pro offers a compelling proposition: the performance and features of the popular true wireless sport earbuds at a significantly reduced price. For many users, this is a fantastic value, but it's important to understand what you're getting. #### What "Geek Squad Certified Refurbished" Means First, let's address the "refurbished" aspect. According to Best Buy, Geek Squad Certified Refurbished products are thoroughly tested, repaired, and restored to a "like-new" state. This means the item should be fully functional, although it may have minor cosmetic imperfections. It will come in generic packaging with all essential accessories, which may be original or comparable substitutes. It's not a brand-new device, but it should perform as such. A limited warranty is typically included, offering peace of mind. #### Key Features and Performance The Powerbeats Pro, in general, are well-regarded for their performance, and this refurbished version is no different. The main highlights include: * **Secure Fit for Workouts:** The adjustable ear hooks are a standout feature, providing a stable and comfortable fit that's perfect for intense exercise, running, or other athletic activities. This is a major advantage over earbuds that rely solely on in-ear fit, such as Apple's AirPods. * **Solid Sound Quality:** The acoustic package delivers a powerful, balanced sound with good clarity and dynamic range. While some users have mentioned a lack of deep bass, the overall sound is generally praised. * **Long Battery Life:** Each earbud offers up to 9 hours of listening time, and the included charging case provides more than 24 hours of combined playback. The Fast Fuel feature is a lifesaver, giving you 1.5 hours of playback from a quick 5-minute charge. * **Apple H1 Chip:** For users within the Apple ecosystem, the integrated H1 chip enables seamless, instant pairing with iPhone, iPad, and Mac, as well as hands-free Siri. * **Sweat and Water Resistance:** The reinforced design makes these earbuds resistant to sweat and water, so you don't have to worry about damaging them during a tough workout. #### The Verdict: Is It Worth It? The majority of customer reviews for the Geek Squad Certified Refurbished Powerbeats Pro are positive, with many people praising the "like-new" condition, excellent performance, and unbeatable price. Many users couldn't tell the difference between their refurbished pair and a brand-new one. However, a small number of customers have reported issues, such as receiving a product that was not properly cleaned or had a defect. While these instances seem to be the exception rather than the rule, it's something to be aware of. The Geek Squad warranty and Best Buy's return policy provide a safety net, but it's a good idea to inspect the product thoroughly upon arrival. **In summary, if you're looking for a high-performance, sports-focused true wireless earbud and want to save some money, the Geek Squad Certified Refurbished Powerbeats Pro is an excellent option. Its secure fit, great sound, and long battery life make it a top choice for active users. Just remember to check the product and be confident in your purchase, as the refurbished nature means there is a slight chance of a minor issue.**

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came used and dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new headphones and waited a week. Finally they came but ruined my whole day it came used and dirty so sad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EAR BUDS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was terrible wouldn't recommend to buy. Ive had these buds for about 21 days and it doesn't hold charge no matter how long i charge them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Test it well before the end of the 14 day period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a 2 star cause the case is losing charge like crazy. It is a defective product. The pods are fine though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair of refurbished beats and after one week they don’t work no more to pair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time ordering refurbished and they have yet to disappoint me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Geek Squad Certified Powerbeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about buying refurbished, but these Geek Squad Certified Powerbeats Pro earphones completely exceeded my expectations. The sound quality is rich, with deep bass and clear highs, making them perfect for both workouts and casual listening. The fit is secure and comfortable—no slipping even during intense runs or gym sessions. Battery life is impressive, and the fast charging feature has come in handy more than once. Pairing with my iPhone was seamless, thanks to the Apple H1 chip, and I appreciate the individual earbud control for added convenience. My only small gripe is the charging case—it’s a bit bulky compared to others—but it does offer solid protection and extra battery power. Overall, this refurbished pair looked and functioned like new. Great value and great performance!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well...it would have nice to have a clean set of headphones sent to me. One of the headphones had something in the ear piece

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great if not for one (major) issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with, the one bad thing: the charging case can disengage the buds from their charging ports when closed. You'd think this would be a simple fix, but when I called Apple Support, they said it was a known issue. To mitigate this, I have to leave the clamshell open while my buds charge. Aside from this, they work pretty great. They're sturdy (I've dropped the case and the phones themselves with no problems), water-resistant (particularly sweat and rain from running outdoors or working out), comfortable (fit in and around my big ears with no problems), and play the music to an appreciable quality. Not quite as clear as the JBL Endurance Peak headphones I bought, but at least these play music after more than a month of workouts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these headphones 5 seconds and the case is dead and won’t charge. Pic is of them connected to charger but not charging

    No, I would not recommend this to a friend