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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4453 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,453 reviews
  • Rated 1 out of 5 stars

    Terrible Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side i cant hear, one side is fully charged and the other doesn't work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro deliver excellent sound quality and a secure, comfortable fit—perfect for workouts or everyday use. The battery life is impressive, and the connection is seamless thanks to Apple’s H1 chip. With great noise isolation and rich bass, these earbuds offer both performance and style

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats RED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound quality super weak on max volume -with zero noise cancellation and doesn’t hold charge for long. I expected it to be a lot better than that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Sleek Design — Just a Few Minor Drawb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Beats Wireless Pro for a few years and needed a new pair, and overall, I’m really impressed. The sound quality is rich and powerful, especially the bass, which is exactly what I was hoping for. The design is sleek and stylish, and they feel premium right out of the box. Battery life is solid, and the wireless connectivity is smooth with minimal dropouts. I also appreciate the noise isolation—it’s not full noise-canceling, but it does a good job of blocking out background noise. The reason I’m giving 4 stars instead of 5 is because they can feel a bit tight after extended use, and the touch controls take a little getting used to. Also, at this price point, I would’ve loved to see active noise cancellation included. Still, these are a great choice for anyone looking for high-quality wireless headphones with a bold sound signature.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging problem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud doesn’t charge when on dock sometimes I have to separate the earbuds to charge them properly.Have tried wiping the terminals but still have that problem this is my second pair and it seems to be an ongoing problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my ears hurt it miss some part and do not keep the charge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Geek Squad Certified Powerbeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about buying refurbished, but these Geek Squad Certified Powerbeats Pro earphones completely exceeded my expectations. The sound quality is rich, with deep bass and clear highs, making them perfect for both workouts and casual listening. The fit is secure and comfortable—no slipping even during intense runs or gym sessions. Battery life is impressive, and the fast charging feature has come in handy more than once. Pairing with my iPhone was seamless, thanks to the Apple H1 chip, and I appreciate the individual earbud control for added convenience. My only small gripe is the charging case—it’s a bit bulky compared to others—but it does offer solid protection and extra battery power. Overall, this refurbished pair looked and functioned like new. Great value and great performance!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Pro Earphones The Beats Pro earphones deliver a high-performance audio experience with powerful bass and excellent clarity, making them ideal for music enthusiasts who love dynamic sound. The build quality is premium, with a durable yet sleek design, and the secure fit ensures comfort during long listening sessions or workouts. However, the strong emphasis on bass might overpower mids and highs, which may not appeal to audiophiles looking for balanced sound. They’re also on the pricier side compared to similar competitors. Overall, the Beats Pro earphones are a solid choice for bass lovers and those seeking a stylish, reliable pair of earphones. Rating: 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Both comfort and sound quality are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The headphones are comfortable for extended use, and the ear cups don't feel too tight or pressure-inducing. Sound Quality: Bass Response, Soundstage, frequencies balanced. Overall: fit, ear cup size, and overall wearability. For sound quality, comment on clarity, bass response, treble, and my specific aspects. The sound is clear and detailed, with a good balance between bass, mids, and highs. The soundstage is spacious and natural, making the music feel immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best EAR BUDS EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 JBL’s. And they all broke. I clean them regularly with sani-wipes (hospital) to keep them clean. Anywho I ended up using the Beats and I’m obsessed. I can bend over quickly or clean over messes and toilets and I know they won’t fall off my ears. The quality is amazing. They are way more comfortable than Apple brand. I have super tiny ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great battery life, really good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, sound is excellent for day to day use, bass is nice and the highs are clear and vivid enough. The only caveat is I wish they would get a touch louder. But I have that problem with most earbuds. Battery life is great, I get 7-9 hours on the few occasions I’ve actually needed them for that long straight. The charging case is a huge convenience, and the fast charge works as advertised. Fit is secure, and though it was an adjustment at first coming from BeatsX, I was able to find an eartip that isolates outside noise to a satisfactory degree. These aren’t as good as earplug style buds, because you don’t put them INTO the ear canal to seal out the noise. But they are pretty good WITH THE RIGHT TIP. Setup is easy, and almost stupid proof if being used with Apple devices. With non-Apple devices it’s just like any other Bluetooth setup, and these have excellent range, I’ve left my phone in the house and gone out to retrieve the mail from the roadside and still kept connection. 9/10 for daily drivers, the only caveat being the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    The Pros and Cons Match Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sometime with the Powerbeats Pro, I come across some issues that I thought only I was having. For starters, I bought mine brand new, if i'm not mistaken. The Lava Red, is not red, it's orange. It's a little misleading and makes it look like you have a hearing aide. The first issue I had was after fully charging both pods, my phone constantly told me the right ear bud was at 0% but my mac said it was 99%. They often interfere with each other. I can't use my phone and my mac at the same time. If I'm watching something the mac and pick up my phone, it automatically switches to my phone. I know I can just turn blue tooth off, but this wasn't an issue when I had the regular airpods from apple. The distance thing is weird too. With the regular airpods, I could roam about freely in the house without any cut off. These however are so weird. If I cover the bud with my hand, it loses connection. that's weird to me. Never saw that coming. The PROS I wasn't blessed with the best earshape so pods of every kind I've tried them all. These will stay on. I often lose my buds but everytime I fell asleep with them on, they're just chilling on my ear still. Dead battery but that's not the point. I really like these headphones. I want to give it five stars but I just can't. The only 5 star thing about it is the buttons it has and the form around the ear. Everything else is just basic. I still recommend this to anyone who don't use the phone much. Always on the road and has trouble keeping ordinary airpods on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished for significantly less and couldn’t be happier. They came essentially brand new in box with no damage. Fit around ear, stay secure Long battery life for both earphones and charging case Great sound, also blocks out a lot of outside noise for not being noise cancelling The charging case is somewhat bulky but the earphones are larger and fit nicely inside. The case also is pretty sturdy and has the magnetic charge port (Apple) I struggle a bit putting them on/around my ear but once they are in they aren’t going anywhere. Sometimes I forget I’m wearing them. I use them for everything; exercise, zoom calls, streaming tv from my iPad etc. They connect seamlessly to all my devices and switch easily between them Overall a great purchase. Would buy refurbished again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me start off by saying, I would totally give these a 5 except for a few minor flaws. The sound is amazing, fir is nice, they are comfortable, hold up during a run and gym, everything. The reason I rate these a 4 is because: 1. Sometimes the headphones lag and each earbud are on two different pages...that can get annoying. 2. The headphones may charge one at a time, make sure they are in the case securely. Having one dead headphone sucks. Other than that, I'd recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and bass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. I like my bass and these have it. I have a few other earphones ( Samsung, sennheiser, etc.) but none has the bass as good as these Beats. I also like to sleep with them on and they pretty much stay in place on a soft and cushiony pillow. They also last longer than the others. The sealing in the ear makes ANC that others have completely unnecessary. I mostly wear them at the end of my day since I prefer to keep my ears “open” outside my home. I bought mine refurbished and they provide the same amazing sound as new ones for much less dough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone always talks about how great Beats earphones are but I'm really not impressed. If I don't seat the earphone juuuuuuust right back into the case, it doesn't charge and stays connected to my phone and often I can try 3 or 4 times to get it set in there properly only for it to still not work. Overall, the sound quality is okay, there is a bit of a buzzing sound in the left earphone when using it by itself but don't notice it when using both. The charge on these is pretty good once you get them in the charging case properly and I do like that I can use them one at a time for longer usage. I'm not a fan of the fact that I have to download their app to see how much battery life I still have. 3 stars because the sound is good and they function fine but it's annoying to have to have an app and to try and get the earphones back into their case properly each time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    SIRI PROBLEM IPHONE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handsfree - only sometimes. Sound is great but if nothing being streamed ( music or podcast for example, ) Siri seems to go to sleep. I use these when I’m outside working and if i need to make handsfree call (often) its not possible most of the time. Totally HANDS FREE is Very important to me . And with the over the ear loops they feel and seem very secure if you’re an active person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Great sound, incredible battery, but lots of flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. Rich bold bass that sounds much fuller than the Apple airpods pro, there's not comparison in sound. They also sound great on the phone. And with Apple's chip, they switch between Apple devices really seamlessly, especially IOS devices. The battery life is incredible, and the fast charge really does work well when in a pinch. However, I constantly notice that one or the other ear bud will not charge in the case which often leads me with an empty battery when I'm ready to exercise. On many occasions I've had to use other ear buds to exercise after these have been charging overnight. This makes it almost impossible to use if you travel when you can't control carefully placing your ear buds in the case before use at all times. I'm now getting them replaced through Apple care because this appears to be a common problem. Also, the case is huge, so you can't run around with these in your pocket. Lastly, if you run in a cold weather location, a winter hat will press the on ear buttons quite easily stopping your music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality, perfect ear pieces to working out and running. Only thing is that they don’t really have noise cancellation but the sound still being amazing! Also very light and comfy to use Battery life 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PERFECT for working out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m reviewing from the perspective of listening to rock/metal music while working out. That’s all I use them for. These headphones kick @$$!! My AirPod Pros kept cutting out during my workouts. I don’t know if it was sweat or what. Given, I’ve only had these for three workouts, they haven’t cut out at all. Sound: BIG!!!! No audiophile stuff here. Tons of bass. Tons of mods. Highs are waving from the back of the crowd. Fit: You have to make sure you’re using the right insert. It will seal or it won’t. It makes a difference. If you want amazing earbuds for working out, these are hands down the best.

    I would recommend this to a friend
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