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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really efficient headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones for the price do the job very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    love dr dre headphone they the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fun small great size favorite color etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Repeat purchase but earlier same model was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this 2 years back and the sound quality and finish was much better specially the Bass. Now the quality seems to have dropped

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over-rated Beats Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first "beats" product. I'm disappointed because they are so uncomfortable. I have tried all sizes of the buds so I have to push them deeper into my ears and this muffles the sound. I could have spent half as much and gotten a better product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    bought for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 16 year son and he wears them when he works out. He says they are long enough that he doesn't have to worry that when he puts them in his pocket that they come out of his ears. Hes 5'10" and enough length left for growth.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Too Much Bass no Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones expecting too much i guess. When i tried them on all i heard was bass no highs. too much money for this only bass headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product could be recommended to anyone great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    nice audio but it breaks so easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as far as audio is concerned, it's the best. I just hope they make it more durable. Mine broke after a month. The cord that connects to the earbud got broken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, not for working out

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for over 2 years and they still work great. Wires haven't worn out and I use them often. Not good for running or working out as some might imagine. They fall out after some sweating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound but fall out easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase them because they fall out really easily. But the sound is great if they don't fall out for you

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited when I saw that these were on sale. I bought two pairs one for myself and one for my sister. I was unable to tell he difference in quality of sound between these and the cheap $15 pair of headphones I got from Walmart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these for my son. Within the first week, one of the buds began having diminished sound. I returned it to Best Buy and replaced it with another pair. The same thing happened with the second pair. One of the buds quit working. When I bought the first pair, I had asked Best Buy about an extended warranty. I was told that they don't offer extended warranties on Beats products any longer. I can see why. Very poor equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent Sound - Doesn't Stay in My Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned numerous ear buds in my life, I have a grasp on what I like. I recently purchased the $129.99 Bose earbuds and lost them about a week later...failing. The Beats by Dre were on sale when I purchased my iphone 6, so I figured I'd give them a shot. The sound was decent, but the the buds kept popping out of my ears! When they did stay in, they created an odd sensation where I could hear my own breath. I think it was the shape of the actual bud and the material seemed cheap. I ended up returning them and repurchasing Bose's version.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    just for fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for a fashion statement, this is the one. Overall its a ok set but not for the price. You could probably get the same quality for an apple pair or skull candy. Save your money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking earphone with mic. Fit is good, but one should be careful as it can be broken easily. Not recommend for activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these but wanted a different color. Kept coming back to see if any other colors came in but they never did. So I just kept these. Just wish they could of had more in stock especially around the holiday time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you like this style of "headphones"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son; he loves them! Me, I never can get them to reliably stay in my ears. But, for my son (age 9), they work great for when he is on his iPad and doing other (relatively) stationary things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Strong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't live up to the hype. Apples new ear buds that come with an iPhone 5 blows them out of the water.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but I cannot seem to differentiate the quality of music or voice , even the microphone compared to any regular earphone such as samsung or sony etc. I thought the price would be worth it, but i think it is over-hyped, I would not recommend buying this unless you really want to spend extra money. Go for cheaper alternative and it works equally well. However, the color and cable cords are sleek and tight. So may be that gives it extra life over many years, but its too early to judge now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Effects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product on Best buy Sale and I received the product in less than 3 days and it was packed and shipped in a fancy box and I really appreciate best buys outstanding customer service. They have a very good variety of product line and I will continue to shop in best buy

    I would recommend this to a friend