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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,477 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom who loves music. She loves them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds for sound clarity & noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th pair of Beats earbuds. I buy them for all my family members as gifts because they are so reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is always great, and the convinience to find what store has the items to be picked up the same day is very convinient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through about 6 pairs bc I love them the original steel cords weren't as fragile the new plastic sucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats ear buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these buds for my daughter. She loved them and for the price it was a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical, but once purchased and used they sounded better than any other headphones I had previously used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to find the perfect earphones to work out. These are great! You can run, jump and they won't fall out your ears!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. One earbud stopped working and I was able to get them replaced for free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several pairs and they only work for 2-6 weeks before one ear quits working or the go intermittent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super comfy and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these! They stay in my ears when jogging and are super comfortable. Others I wore never stayed in and hurt my ears. The sound is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my iPod classic. I already own a wireless pair but they are not compatible with the iPod classic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The music sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are the best!!! Once you have listen to music with these headphones you can not use another headphone to listen to music!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion you cant beat beats products, I have bought several pairs of their product line and have never been dissapointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a product that was a cut above the rest, but as it turns out the Beats headphones are like any other headphones out there. I now know the hype and trend was all based on the individual "Dr. Dre". It was a waste of my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound, but they're not comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't stay in my ear, kept falling out even with trying all the different sizes ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well paying $50 for these headphones is a lot better than paying $100 for them. That said save your money can get essentially same quality headphone from Skullcandy for half the price. I have not had a lot of good luck with beats. So far these work fine but others I have owned in the past have run into issues in less than 6 months of usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working twice. Apple honored the warranty twice and also were very quick and efficient in getting them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Exceptional quality. If you love music more than just normal these are a great inexpensive choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound, not the best construction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound quality of urBeats is great. These fit great and they're the only in-ear headphones I've found that I can comfortably sleep in (noisy SF neighborhood). They cut out pretty much all background noise. However, they aren't perfect. I bought my first pair a year or two ago and have had to replace them many times (thank god for insurance). The straight up and down jack means that the cable tends to short out after a while because it bends, rendering one or both ears useless (90 degree jack would be helpful). Also, the controls like to stop working after a few months of regular use. They still tangle up when I take them out of my purse (even when I wind them up beforehand). Buuuuut, they still have mega sound quality and are the most comfortable. I've also tried Bose, Kliptch, Skull Candy, Sol and they're fine for a few hours but my beats are comfortable all day and all night. I just wish they lasted more than 6-7 months. I guess I'm just too hard on them...

    I would recommend this to a friend