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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,477 reviews
  • Rated 5 out of 5 stars

    LOVE THESE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM BUYING A SECOND PAIR SOON HERE, ALSO LIKE THE COLOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the headphones get very loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price backed by good warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mic failed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic failed on these within a months time. Sound is pretty good but I'd expect a little more durability for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! This was a gift for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the GSP for the flimsy wire!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh! they work for what they are.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats in name but I get better sound out of the little ones that came with my phone than these provide. I wouldnt recommend spending the money on these when there are better alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I would highly recommend. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations meet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations meet - The price and hype is justified!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. However, I am not satisfied with the way they sit in the ear. They don't get much grip and co Tunis to slide out easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok, but the sound quality is about the same as some Skull Candy earbuds I had before. I would consider other brands for a cheaper price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair! In less than a year. Don't waist your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, weak wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the first pair of which one of the wires came loose. So far so good with these...I think wireless is the way to go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GET THE INSURANCE B/C THEY DON'T LAST LONG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WENT THROUGH 3 PAIRS OF DR. J BEATS, SO I SWITCH TO BOSE AND NEVER TURNED BACK. :)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High hopes - sad disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy use with "no tangle" cord. However, have owned for only one month and the right ear bud stopped working for no apparent reason. Going to see if Best Buy will replace. NOT something you'd expect from a product costing upwards of $100 from a brand known to be at the top of their game. Well, apparently not. QC (Quality Control) is seriously lacking on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these thinking they would be like the other Beats headphones but these were terrible and had poor sound quality for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my daughter for doing great in school but i've taken them back several times due to ear buds not working. it really sucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them the sound is wonderful but they stop working all of a sudden. I have had to replace 3 times since getting them in May.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not loud enough for me though turned up to 10 in iPhone and can hear good. Although I'm hearing impaired just wish to have iPhone upgrade to more volume control

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage, if you want the latest and greatest advertisement go with these because thats what you pay for, a brand. First time owner of beats and i would say they are below skull candy in performance. I mean the sound quality actually hurts your ear, i was hoping once apple bought the company they would have over hauled the product and made it better but nope!! my advice get some Sony headphones they're half the price and a better product or just shell out 300 for a nice pair of bose.

    No, I would not recommend this to a friend