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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worst headphones I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many headphones in my life and these are the worst. They sound good but only if you don't move an inch, as soon as you move they will fall out. Horrible design and over rated. How does a person fit 1/4 inch wide ear piece an a ear?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't quite get the hype. May be they didn't fit my ears properly. I don't know but i didn't seem to infatuated by these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and I did not bother opening them. I am returning them and I will not buy anymore headphones that cost over $20.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I like the beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way that they sound but they keep falling out of my ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than average ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ear phones thought they would sound better ought them on the run would consider Bose next time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to change my apple earpods and buy beats but i didn't like the sound quality. This product is not for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these headphones to be of good quality but not quite as durable as the headphones that came with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not well put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but poorly but together so do not withstand normal wear and tear .. Poor quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter she said these are the cool headphones. I guss they are good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I think they are a good set .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with a pair of headphones from beats hopefully they will not break like so many of the pairs of my headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    urBeats Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for such a small item. The earbuds would not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within one week junk and this is my second pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SHOCKing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a gift & they shocked the wearer the first use. Exchanged them for a pair that the volume didn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay product, skull candy are better and a lot cheaper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable ripped off at volume control section. Grrrrr!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the ear buds. They don't last long and will short out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product it's just too delicate. This was my third replacement already

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, buttons don't wear well, cord is not strong, kinks and tangles easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Present for a Teenage boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested them out and they are good for a teenager

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but they break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of beats - good thing I purchased the extended warranty

    No, I would not recommend this to a friend