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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,477 reviews
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price. My son enjoys listening to music so we bought these for him.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like product went to bring back, couldnt return to best buy. Wouldn't buy another apple item from bestbuy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks cool, performance is ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she says it's cool looking ,but performs similar to her skull candy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase beats by dre you would think you are going to get great base and sound quality. I was disappointed when I listened to them the sound is okay and has absolutely no base in the headphones. My sister in law bought a pair as well and returned hers the next day. I will probably do the same with the ones I bought. It's not worth the money if the sound is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    they are ok at most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had 3 pairs of them break already.. sound goes out of one side then no sound at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and look are great but they did not fit in my ears. I probably would not buy again,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for first pair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ideal for your first pair of beats but won't stay in my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't spend my money on this. Spend the few extra bucks and buy better ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for music and phone calls. But it's a hustle because the fall easily from your ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t have a mic on it so that sucked.plus wireless is the way to go!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i have no joke replaced this earphones 8 times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bougth my pair about a years and a half ago. i was smart and got the warrenty on them since then i have replaced them 8 times. about every 3months they brake my reciept is thick with old ones. best buy is amazing with there warrentys every time i just grab a new pair so i get a new pair every few months thats kind cool but wish i didnt have to go so much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it a good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my cousin for his christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for Christmas and after two months they stop working properly. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones replaced a pair of Bose in ears that I had for over 8 yrs. The sound is ok, very bright and the soundstage is not really there. Would I buy again, No. For the price, look at the Klipsch and Bose before buying these. You get a fancy box, coin change like pouch to store the earphones and plenty of ear buds to accommodate to your ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dre pulls through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dr. Dre is know for his high quality products, in this case he succeeded as usually

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go for quality, not name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose headphones finally stopped working after 10 years so I thought I'd try Beats. Really not worth it! One earpiece blew out after 4 months. The sound quality was no where near what I expected. No Geek Squad protection was offered when I purchased so I had to go to an Apple store for help. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are not a quality product. Only lasted two weeks and then one ear bud didn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    money to performance ration quite good , more diversity in the stores would be great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average headphones that are not very durable. would not recommend this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. We always trust best buy for our electronics

    I would recommend this to a friend