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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,477 reviews
  • Rated 3 out of 5 stars

    Love Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement pair for a pair that broke recently at the gym.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the iteam still got charge for them that's what sucked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great to shut up the gf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess she likes it, was on sale so yup just bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left bud quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbuds quit working in less than 8 months. Not happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well the case is annoying and not easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, but flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was as expected, but constructed flimsy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, his earphone keep falling off in my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Im not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is came out really bad is not what i expected!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good sound. poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned at least 6 of these four to the sound no longer working in one ear. Each time I have to re purchase a warranty. I guess the price of the warranty is about equal to one cheap headphone set, so overall I still come out ahead, but I am getting tired of returning these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone was broken. It was not new..... ..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    This product does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not last long I had to replace several times because sound stops from one side Poor product for price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mid level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok for what they are not the best but ok I try them, and I think I'm going back to the skull candy I like the sound of the skull candy these are not what they they came apart after two weeks of use the skull I have last 3 month and still sound good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Definitely not worth 75$ sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't worth what I paid it wouldn't even be worth 30$ iPhone headphones that come free are way better than these... big disappointment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy you will be disappointment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money and sounds terrible for what they cost to have. Beats earphones sucks, I returned mines went on the Groupon website and order some apple earphones that was much cheaper and sounds better than beats earphones...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have sworn by this product. In fact this is my 6th pair.. however when you actually take a min to think about that... SIX PAIR!?! Yup after a few months one speaker or the other cuts out.. EVERY PAIR!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound and Look Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the depth of the sound. Purchased for my husband who usually has trouble with the fit of earbuds but these worked well. Then got one for myself. There are 4 size of tips. Only problem is that the sound is not great on a phone call (just your own voice is too loud) - seems to be due to the seal in one's ear. I found the Apple earbuds better when making a call on the iPhone. Really love the Gold tone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them out, plugged them in, listened to scratchy music for 2 min, then they stopped altogether. Read the reviews later, and found out they weren't getting very good reviews. Returned rather than exchanged.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falling apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased these headphones about a month ago and the beats logo has already fallen off them. I had the same issue with the previous pair that I owned which were replaced due to the left ear no producing sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rose gold color. I wish they sounded better. And the broke within the first two weeks of purchasing. Very disappointed and will never purchase beats again bc you can't add Best Buy protection to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats by Dre are disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Beats by Dre "ur-beats" for my boyfriend for his birthday. Seeing as they do run on the expensive end, I also purchased a warranty. Within two weeks, the right ear bud had quit working. We were able to go in and exchange them but had to buy yet again another warranty. It was really disappointing that we bought a top of the line product only for it to short out so quickly.

    No, I would not recommend this to a friend