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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,477 reviews
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Overpriced, but excelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that this headphones reproduce is great. I think, in my own opinion, that this item is overall over priced. Deep bass without distorting the other sound frequencies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very comfortable. Sound is okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot more for this brand. This are just regular ones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected better sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little too much bass, could be i thought it would of sounded better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones just not good for working out...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product not very comfortable and not good for working out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last any longer than an cheaper pair of buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have had bad luck...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson has had 2 pairs now, and both times volume will decrease in one or the other earbud. The first set lasted about 6 months, the 2nd within 1 and a half. Luckily was able to return via ElitePlus extended return window. Am going to avoid in the future.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of ears. Cool looking but do not fit comfortably

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed. I'm expecting a lot on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pour Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the sound so I bought a Bose Bluetooth headphone and of course it sounds much better and it was the same price. These are a waste of money and I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Am I doing something wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't come close to staying put. How did they get to market? I'd give them zero stars if I it was an option. Sound quality is moot if they are constantly falling out of your ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these 12/19/2016 for a Christmas present 3 weeks later they don't work called Best Buy would do nothing they said been too long, not even 30 days, won't buy anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    earbuds rock!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing!!! my pros are that they sound great and are very comfortable and have good bass the durabilllity is awsome!! my con is the price range

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beats product is selling only because of, thier name, the products are cheaply made and does not stand up to others performance, i do not recomend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 pairs of these and they are aweful. One earbud keeps fading with sound. There are better ear buds out there for the money. Stay away from these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good sound, paying extra for that "b"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium look and feel for sure. I got the white ones and the little parts where the cord splits that are white rubber get dirty fast though. The buds are nicely weighted metal but the paint chips around the edges really easily. They sound as good as any of the other ear buds I have owned (many pairs b/c my cats keep getting to them). Definitely suited to rock or rap but not so good with classical or vocal (like acapella). Bass is good, but I can't say powerful. Mid/Highs are clear and they can play loud without getting distorted. I listen to a lot of 90s-early 00s rap and alt/indie rock personally and these work great. Problem is that there are plenty of options from guys like Skullcandy or Sony that sound just as good to my ears. I had a pair of 50/50s from SC before these and they sounded exactly the same (and also had the same features) but they cost HALF as much. I doubt that for double the price anybody is going to say these sound twice as good. Heck even the EarPods that came with my IP5 aren't that much worse than these. I think unless you just need to have that beats logo on the side of your head get the Skulls and pocket the extra 50.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these Beats ear buds online. When I received them they were defective. Only the left side worked. I returned them and bought another brand for less $$$$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just paying for the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on these. The sound quality sucks for the price. Whatever happened to you get what you pay for? Not in this case. I'll stick to my $20 skull candy I earbuds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not holding up to the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair if these earbuds and for the first few weeks they worked fantastically, the. My left earbud went out. Not worth a hundred and something bucks after taxes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I personally didn't use this item, it was a birthday gift for our granddaughter. We received a very enthusiastic thank you note; she loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not happy with the comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these excited about my first premium earbuds. After wearing these for a bout an hour and trying all of the included soft tips, my ears hurt from wearing them.

    No, I would not recommend this to a friend