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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the $. Poor quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter last Christmas. Got them for $60 on sale. She loved the sound and did her best to take care of them. Unfortunately, they only lasted 4 months, before having issues. Music would start cutting out in one of the ear buds & eventually they both cut out. Moving on to another brand... "Dr. Dre's is dead, he's locked in my basement (ha, ha!)" - Eminem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Shocking!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'e been using Bose IE2 for about 2 years until it started fraying. So i I give it a try on Beats. When I first tried it, I was like, "What is this? This just sounds like $19 earbuds." Then I learned that the sound is only good when you use the right size ear rubber to isolate all the sound from outside. But it is not comfortable and it makes your ear canal hurt after a while. Also, this earbuds is shocking!!!. It's just like those cheap earbuds I had before, it builds static shock. I have never experienced this with the Bose earbuds, maybe because of its design and its earpiece shape. overall, this headphone is OK, but they are not worth for this price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    BestBuy return policy is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these 1/1/2015, right ear bud went silent on 1/17/2015. Returned to bestbuy to exchange but was told it was past their 15 day return policy. Called Apple/Beats customer support and they are sending a box for me to return the earbuds to them for evaluation and replacement if they find failure was no fault of mine. Just a big pain for something that cost $100. Last time I shop BestBuy, 15 day return is half what other retailers offer on returns. Not worth the hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and lots of bass with these small great looking headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great overall earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a headphones/earphones buff and I have to say, the new "urbeats" are by far the best earphones out there thus far. One complaint that I have always had with earphones that that earphones as a whole wouldn't stay in your ear ( except the boses' our course ). I purchased the "tours" way back and they would never stay in my ear but the sound was great. I never purchased the "ibeats" b/c there was a lot of bad reviews so I ignored them. I went on to purchase skullcandy's, there sound was great but there ear-buds had the same problem, they wouldn't stay in my ear. So, when I saw these, I thought I would give them a try. I have to say, the "urbeats" did not disappoint, the sound is great and they actually stay in my ear. I have had them for a couple of days now and I love'em. If you have $100 to throw around then I highly recommend these , if not, then I would either go with bose or skullcandy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but won't stay in my ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound like beats. If.you like their style chances are you'll like these. Personally I thought they were great until I found the world of headphones (was my first pair of headphones priced over $29.99). The earbuds won't stay in my ear and none of the other rubber pieces help either.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually had ibeats but i switched to upbeats, they feel a lot cheaper than then ibeats due to their plastic earbuds instead of the metal ones, they fit very comfortably and are much more durable than the ibeats but still break every 5-6 months for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first got the earphones they sounded great. no less than a week later the left ear bud had started sounding really low while the right was really high. the mic was going in and out and sometimes people couldn't hear me when I talked through the mic. I exchanged those beats to get a new pair and the same thing happened TWO DAYS LATER. I was shocked. these ear phones are too expensive to be going out as easily as they did. im going to get my money back for these earphones and ill just buy another pair of the apple ear pods for 29.99. do not buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sweet Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good, clear and good bass. If the ear tips fit right, these earbuds block the background sound well. 4 ear tips are included, but I haven't found a set that fit my ears just right, after listening through the ear buds for a while, it does weigh down on my ears and hurt a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep rich quality bass, flat cord helps them not tangle up to the point where you have knots. Great built in microphone and audio controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these for about 7 months in which are really good headphones. I love the fact that you can play your music loud to the point where you cannot hear your surroundings. These headphones are not that great for gym purpose, they will fall off frequently. I had these and the only problem is that they are fragile from the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Brought for my husband

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is constantly walking around with headphones on. He usually just buys whatever cheap ones he can find which don't last very long because of his constant use. I brought these for his birthday because I have heard they have lasted some people a couple of years. Sounds like a better investment to me. He loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sound is great........

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in the ear, I tried the different sizes that comes with the ear buds. All fall out. I am very dissatisfied with my purchase . No wonder they were selling two at a great price. These are the buds that don't hook on the ear . I will try to return them and buy the BOSE which I usually buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought theses to replace the same pair that died. Not happy with durability as the first pair lasted only 9 months. One of the wires went bad. Will give them one more chance. Still very good earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as an upgrade to my wife's current earbuds since they happened to be on sale. She loved the sound quality, however as with most earbuds they developed a short on one side.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got them on sale . i was unsure about them but my kids love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these two weeks ago and have used them daily. I travel often and they are as good as it gets for noise cancellation from earbuds. The sound quality is awesome and has great clarity. My wife loved them too so we bought her a pair also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality, any music lover would enjoy it to the max!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Solid Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones to accompany me on my gym and jog sessions. They've proven to be a really good. There's a good amount of bass and also excellent sound isolation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cute , great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait for my daughter to open these on Christmas !

    I would recommend this to a friend