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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but earbuds are a bit big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones and sound but the issue I have is the earbuds are a little big so they tend to fall out from time to time. A little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats never disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the awesome Beats sound in a smaller product, these are it. They sound great and fit the ear perfect. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My five ninety nine earbuds sound better, that's my opinion, no ofence.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable and great color.Great sound quality, comfortable and great color.Great sound quality, comfortable and great color.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have an awesome sound for that price .. beats is like a beast.. great fit in the air.. Loving this headphone

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the quality and the sound is awesome. From the highs to the lows and bass just over all very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They play loud and are very clear. Had Bose and these sound much cleaner. Clear highs and good mid base. Base is not overpowering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Clean sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like is the case that came with the earbuds. They need to make if a little sturdier and a little larger because they don't fit in the case safly and securely

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great earbuds for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great, the controls are easy to use for the iPhone and they feel great in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my beats. My girl gave them to me as a gift and I love them. They have a great look to them; especially the color.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Loved the sound earbuds deliver to ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this product to purchase if you love to hear full sound of music and lightest ear product I know own.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 11 and not very easy on earphones. These earphones have lasted for him and still sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new headphones. They are very confortable in the ear. The sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best In-ear Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying many different brands and styles, these in-ear Headphones are the best in both comfort and quality of sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this was a warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I bought worked great until, the left earbud just stopped working. My warrant replaced them but, best buy doesn't offer a warranty/replacement plan for them any longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, great looking, and great sound for this ear buds. I recommend a pair to anyone search for a set of ear bud design for a variety of music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product that has comfort and durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear piece is a little big but can be switched out. Multiple color selection allows for differentiation between family members. The sale price made this product affordable for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual buds don't stay in my ear because the material doesn't provide traction or grip to the inner ear. If one of the buds that was included could be this type I would give 5stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great heaphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, really comfortable, great sound. I have gone through a lot of pairs of headphones and I've actually stuck with these for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for a spectacular price!!! Great customer service!! Couldn't have asked for a better experience, Thanks Best Buy!!!

    I would recommend this to a friend