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Customer reviews

Rating 4.5 out of 5 stars with 162 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the VCR Video Head Cleaner favorably, highlighting its overall performance and ease of use. Many are pleased that their VCRs are working perfectly again and are experiencing improved video playback quality. Customers also appreciate the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 162 reviews
  • Rated 5 out of 5 stars

    great value, keep retro alive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fantastic they are still selling this in stores in 2025 even though VHS has fallen out of favor. Made it incredibly easy for me to come pic up, and worked great and easy on the first try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's so handy for getting the heads cleaned on a VCR. A must-have for anyone who like to watch movies on VHS! I'm so glad Best Buy has these!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cleans vcr head wonderfully

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleaned the head and videos play way better to be copied over to digital

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're thrilled to hear that our product works great for you! It's fantastic to know that cleaning the head has improved the playback quality of your videos when copying them over to digital. If you have any further feedback or questions about our products, please feel free to reach out. We're here to assist you in any way we can!

      Carl | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-vcr-video-head-cleaner-black/6463812.p?skuId=6463812 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Save your old tapes.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your basic helical scan head cleaner. Its all about the solution. Evaporates quickly. Can replace with grain ethanol or 95+% isopropyl.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched my Drumhead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to reduce the snow on the playback of my tapes. Followed the instructions but it did not improve the quality but instead removed the glossy outer layer of my drumhead. I used the liquid solution & the head did not look like this before using the product.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Kevin,
      I personally would like to apologize for the experience you have been through with our Best Buy essentials™ - VCR Video Head Cleaner. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I do love my VHS and this keeps it perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful, easy to use, glad it’s in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Best Buy provides this item. I am in the process of converting old family VHS tapes to digital with my VCR. I am keen to keep my VCR well-maintained as it cannot so easily be replaced these days. Easy to use and inexpensive.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your review! We're glad to hear that the Best Buy Essentials™ VCR Video Head Cleaner is helping you maintain your VCR while converting precious family VHS tapes. We appreciate your support and are happy to provide this essential item! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    A Blast from the Past That Still Delivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect to feel this much joy from a VCR head cleaner, but here we are. After years of fuzzy playback and distorted sound, I finally gave my old VCR the TLC it deserved—and wow, what a difference. This cleaner brought my tapes back to life with crisp visuals and clear audio, like stepping into a time machine that actually works. The process was simple, no fuss. Just pop it in, let it run, and suddenly my vintage movie nights feel cinematic again. Whether you're preserving family memories or indulging in retro VHS marathons, this little tool is a must-have for any tape lover. It’s not just cleaning—it’s reviving a piece of history.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing this even exists

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy for even still making something like this! A cleaner for a VCR is such a considerate and practical thing that makes the lives of collector's like myself and anyone else in the market of preserving old media and memories all the easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Head cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it revived my player to play tapes again. I now am able to transfer to Dvd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vhs kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an owner of a vhs/dvd combo i didn't expect to see thevhs cleaning kit got it home it worked an awesome find

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Keeps VCR Heads Clean & Improves Video Playback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy essentials VCR Video Head Cleaner does an adequate job cleaning the heads of my VCR. It is easy to use. The videotape playback quality is improved. The head cleaner can be used multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old VCR needed a good cleaning since I'm finally transferring a bunch of home movies over to DVDs... this cleaner definitely helped! My tapes were fuzzy at first but were much clearer after the cleaning... Only complaint is its hard to tell how many drops you're putting into the tape as the hole is rather small and you can't see the drops really...

    I would recommend this to a friend
  • Pros mentioned:
    Vcr

    Rated 5 out of 5 stars

    Vcr head cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heads on my vcr were dirty and my tapes weren't playing, i came across this cleaner and it did a great job. My vcr is playing great again. Hopefully this will last untill i have my family movies transfered to dvd

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, Gary! We're glad the Best Buy essentials™ VCR Head Cleaner brought your VCR back to life! We hope it serves you well until you can transfer your family movies. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it, and it did what it needed to do, I will purchase again if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy, please never stop making these they're so cheap and are great for maintaining my VCR

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks for the awesome review of the Best Buy essentials VCR Video Head Cleaner! We love hearing how it’s helping keep your VCR in top shape—there’s something special about preserving those classic tapes. And we totally agree: affordable, effective, and keeping the nostalgia alive! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UP AND RUNNING AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly cleaning the VHS machine, LIKE NEW

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, MichaelM. We’re delighted the video head cleaner helped restore your VHS machine to top working condition. Your satisfaction is music to our ears, especially for tech that deserves a second life. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Buy saves the day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found old VHS tapes and vcr in my attic. So old they could hardly play. After finding this diamond in the rough and running it through a few times, I can enjoy watching family videos from years gone by. Thank you Best Buy for having this antique at your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate it, needed it for the cleaning and it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product will clean your tape heads and help your machine keep running.

    I would recommend this to a friend
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