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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 534 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the user-friendly interface, comprehensive protection, and affordable pricing of Total Security. They appreciate the ease of installation and hassle-free experience, as well as the strong antivirus software that effectively safeguards their information and computers. While some users have concerns about the auto-renewal feature, the overall positive feedback highlights the product's effectiveness in ensuring secure performance across multiple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 534 reviews
  • Rated 5 out of 5 stars

    Great overall protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender total security was easy to download. Since I have been using, I have not received warning signing that I had viruses or to update drivers, etc. This product has corrected all of those issues.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint unlock
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Feel safe, but not for the tech savvy.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an application to try and protect you from nearly every type of malicious computer product out there, with zero technical know how, then Bitdefender Total Security 2019 is for you. However, if you work with uncommon programs or like to maintain technical control of your system, I’d avoid this one. Bitdefender Total Security takes the word “total” pretty literal. Ranging from standard anti-virus and anti-malware to file and password control. There is no doubt that my computer felt safer with it installed. However, it also felt like I lost all say so in the matter. Even when a specific program was triggered and put into the quarantine, if you restore it the file is automatically added to the exception list. Then the malware triggers, with no exception or the advanced threat triggers, again with no exception other than to turn those features completely off. Defeating the purpose behind them. The same goes for having it installed on an android phone. One application has triggered the Malware Scanner, again because it is an uncommon application, but there is no way to exclude it. So, it sits there with an issue warning at all times. The phone application does allow for multiple protection features, such as malware scanner, web protection, app lock and anti-theft. Some of the features require them to be enabled and it will remind you about them pretty regularly if you don’t have them enabled. Just like nearly every time I access the web, I get the VPN notification. The app lock feature adds a second layer of protection, for example, if someone gets your phone while it is unlocked, they can now read your messages or wreak havoc on other accounts that trust your phone. Though the app lock feature keeps them from doing anything in the application, it is slightly delayed, so anything that was already displayed can be seen for a split second. If you have the lock mode set for “Lock every time” it is the most secure, but highly obnoxious when you are just using your phone and switching between apps as you have to scan your finger or PIN every time it is brought to the front, again. Using it as fingerprint was the easiest, but found that it caused issues with other programs that use fingerprint to unlock as that split second delay caused interruption for the other application. If you haven’t been to a site called haveibeenpwned, then you probably haven’t seen your emails that have possibly been compromised in online leaks. Bitdefender uses similar information that is on that site to help you track account privacy. However, they only provide the site name and a date, give no further details, are missing several and show some as repeats. Bottom line is that Bitdefender Total Security is great for keeping my parents and kids devices safe, as I don’t want them changing anything while avoiding any malicious content. If you desire more technical control or work with non-standard applications, this one is a bit difficult to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best multi-layer defense

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few experiences with different internet security services. I am very impressed with Bitdefender Total Security 2019 subscription. The Bitdefender has one of the best protection features. One of the features that I like is the Vulnerability setting which reminds you to change passwords. So far, it has a done an excellent job with its antivirus, firewall, saves files which protect access to valuable documents, and anti-spam online threat prevention. The advanced threat defense features are one of the modules which are most of the interest because it is the behavioral blocking component. The ransomware remediation feature automatically restores if there are any encrypted files. All these modules make Bitdefender Total Security 2019 the best multi-layer defense for any computer. The included VPN makes this product a plus to have due to the recent repeal of the net neutrality regulation. The subscription allows installation for up to five devices. My laptop performs better, and I feel more secure when I go online. Overall, I am satisfied with my new total security software.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Limits on Mac, Great for PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ---SETUP--- The setup for Bitfender Total Security 2019 was easy. You go to a website and create an account with them (I already had one), enter your activation code, and the download begins after that. ---FEATURES--- The key features of this anti-virus program are that it has a small file size, won’t slow down your computer, and can prevent attacks from happening. There’s also a child protection safe-guard that can help you, as a parent, monitor what websites your child accesses or tries to access. This particular version also covers 5 devices, including PCs, Macs, or mobiles. ---PERFORMANCE--- The performance of this anti-virus program was relatively quick. I scanned 4 TBs worth of information in about 1 hour. No threats were found. I currently have this software installed on my gaming computer (PC), my work computer (PC laptop), and my Mac Book Pro, which I use for video editing. Since the installation, I haven’t noticed any slowdown of any of my devices and they work just as efficient as before the installation. No threats have been found for over a year, since I previously also had the 2018 version. ---EXPECTATIONS--- The product meets my expectations. The installation is quick and simple. I really do like the autopilot mode, which allows you to install the software and then it takes over for you so that you won’t worry about anything. It will occasionally ask for your input on certain actions, but they don’t interfere with your system. One thing that I noticed was that the Mac version seems more limited than the PC versions. Additionally, I had the 2018 version installed and it wouldn’t expire until 180 more days. After entering the code for the 2019 update, instead of adding days to my 180, it reset my time to 365, effectively causing me to lose a little under a half a year’s worth of a subscription. That’s something to be aware of if you are planning to buy before your previous subscription is up. ---VALUE--- The price for the software in terms of value is very good, seeing as how you can protect up to 5 devices. ---APPROVAL--- I highly recommend this product for people who want to feel their computer is safe without dealing with too much hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Good at security but annoying for gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for security however it is the worst for gaming. It will always pop up with a notification at least 3 or more times. Everything from game is trying to use mic to full blown ads for more of their products. So many deaths. Also Bitdefender likes to scan the network for threats then alert that a scan was detected. Now that we have a nighthawk router with Bitdefender on it the alerts have only grown.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Every bit as good as the rest

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender is the real deal. I have used several anti-virus programs over the years and have to say this one is up there with the best. The User interface is modern yet simple to use. I have this on a few laptops and what stands out is that Bitdefender isn’t a strain on system resources when running in the background. I am able to move without any problem from app to app and page to page on the Internet with no discernable or perceived lag on the OS. The Home page or dash board has the most used protection features on it and allows the user to customize the page with their own protection features they may use often. You’re able to manage the firewall, Passwords, spam, and vulnerabilities with ease. Bitdefender can also be loaded on mobile devices as well. This antivirus program checks all of the boxes and then some. I would have no problem recommending it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vpn
    Cons mentioned:
    Interface

    Rated 5 out of 5 stars

    Great protection for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Excellent Overall protection scores on AV Test And AV comparatives. 5 devices for $20 for one year is a great deal Comes with VPN Cons Limited VPN Some false positives example Bethesda launcher User interface is visually unappealing

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great protection!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very fast on my laptop. It scans your system while installing. Once done, there was an update. I had to enable the "ransomware remediation" option, which protects and fixes if you want to prevent one of those new ransomware that encrypt your data for a payment. I also enabled the automatic profiles as I game a lot on my laptop, so it automatically detects if you are gaming or playing a movie and not annoy you with messages or interruptions. Footprint of the interface seems very light, it did not notice any slow downs on my laptop, granted its a 6 core one, however with only 8 Gigs of ram, and it was still fast and no slowdowns. Its a great solution and you can install it in as much as 5 devices, including Macs!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus that I’ve use so far. Easy to install and very convenient. The software allows you to add even your cell phone and has anti-theft features that are free with activation of the software. You can’t beat the price with this.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was certainly right...a deep discount. Internet security products are typically offered at a bargain basement price for the first year, but the renewal is expensive. A good strategy is to switch around. They all do pretty much the same thing. This version of BitDefender has an optimizing feature, which is nice. The notifications are a bit intrusive, but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, was able To use on all my home devices. Would definitely recommend if you need added protection with apple products

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Interface

    Rated 4 out of 5 stars

    User interface needs work.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several good reviews on various sites about it defense capability and the price was very good but the user interface is a pain to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Best antivirus software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus at a great price with effective security for your tablet, PC, or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great deal...great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Bitdefender for years & have been very satisfied with the protection. It runs quietly in the background and doesn't take up too many of the resources of my computer. Got it for the best price at Best Buy. Bitdefender auto-renew is a total ripoff! Be smart & install it yourself. Even this senior handled the task with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BITDEFENDER IS THE BEST SECURITY PROGRAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved my wife and me many times over the last year from crashing and losing everything on our desk top computers.= by defending us from viruses...We can not do without it!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Bitdefender total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only security that I put on any of my computers that I've had through the years. It was told to me by a grandson many many years ago and I have only had bitdefender total Tech and not had any problems. I'm not a techie person but I was at one time able to install it myself but I got older and now I leave it to the Geek Squad to put in my it Defender total text on my computer every year. They do a good job and it's easy to make an appointment and they take good time explaining what they've done and what might be new. I will be making an appointment soon because I have some questions for the Greek Squad and they're always ready to answer me. It's been a very close thing to know that Defender total Tech which I learned many years ago

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Norton after the price was raised in their renewal offer. I had a bit of apprehension, as I had been a long time Norton user. However, Bitdefender has worked well. It's easy on resources, and it even picked up and resolved a couple of issues that Norton had missed. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    will be rebuying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for me. I also got it on sale. I am able to use it on five computers/devices, and it protects everything from email to chat and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    So far it's great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, the kids use the computer so we need something that is easy to use. So far so good and we've been able to use it for all of our devices since it's good for 5. We did end up having to go to the website to download because the CD that was provided wouldn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Good total security for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price I dont use my laptop much usually use my smartphone but when I do I can count on not getting a virus and easier than other products I used in the past unfortunately stores changes their products around so it's hard to stay with one brand and hard to keep something if you dont see in stores

    I would recommend this to a friend