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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 536 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen 9.5 Cordless Hand Vac's ease of use, power, lightweight design, and its performance on small messes. Many appreciate its compact size and reasonable price, finding it convenient for quick cleanups. However, some customers point out that the suction power and battery life could be improved, and that the noise level is higher than expected. A few also mention needing to frequently clean the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 536 reviews
  • Pros mentioned:
    Power, Weight

    Rated 5 out of 5 stars

    Great, strong, little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love its compactness, it's lightweight but very strong and easy to maneuver......works great on our stairs.......keeps me from having to drag out the vacuum......I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small Spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my 820sq ft. Apartment. the charge doesn't hold too long, but I usually just need to do a quick vacuum in the kitchen and bathroom and it does the trick. Easy to use. Small enough to store.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 3 out of 5 stars

    Needs emptying to quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When cleaned it is great, but because the receptical is so small, it fills up with dirt & dust fast and gets clogged up real quick. You have to stop (the suction actually stops so you have to clean it out). The cleaning out takes more time than the Hand Vac does picking up dust & dirt. I cleaned an area about 6' x 6' and it took 3 cleanings because of the SMALL receptical for the dirt & dust. When I cleaned behind the fridge, it took 3 cleanings because of the Small debris chamber.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great little vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vac, so light weight but yet efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great handheld wireless vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been fantastic, before we bought this we were using a shop vac. Needless to say this is much easier to carry around, and plenty of suction power to get most lighter jobs done.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased this hand vac. Wanted a light weight one that still had adequate power to vacuum well. This it does. Powers up fast and with a full charge you can vacuum a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    This is a great vacuum portable and $ wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this vacuum being only 35$ will replace my 250 dollar portable stain. It’s power is just as much as the 8volt dyson vaccum and is very inexpensive I recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Low cost cordless vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cleaning up small messes. We use this unit around the fireplace to clean up small debris. Hopefully, the battery lasts longer than the previous models. For the price I am happy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy to assemble and charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this much since purchase and given mixed reviews + or - wasn't sure how this unit would fair. Unfortunately previous unit obsolete and Black & Decker no longer offers replacement batteries for what I had. Alot more suction than my previous model and better filters at keeping out dust from inside motor housing. Lithium vs ni-cad batteries will have to wait see how long unit will run between charges and when battery dies and no longer holds the charge. Cost to have replacement batteries built for older unit about $20-30.00 so decided to go with new unit instead.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vac worked well and had good suction. It was easy to mount, empty the bag and charges quickly. The only down size was the charging cord that doesn't fit in the slot and hangs out. It is a nuisance at my work bench.

    I would recommend this to a friend
  • Cons mentioned:
    Pick up

    Rated 4 out of 5 stars

    Could pickup more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the one I dropped, and it works. But none of these pick up very much. Crumbs, light stuff, so I rate it ok plus it stores neatly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Little red

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the quick light cleaning. Used in my car for grass and leaf debris. Used on basement stairs. Easy to use and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s handy and easy to carry around, works good, very powerful. Better than previous one I bought.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Suction

    Rated 1 out of 5 stars

    No. Black and Decker. No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black and Decker hand Vacs have let me down more than they have pleased me. This was probably the least researched one I have ever bought. I simply grabbed it off of the shelf at Best Buy. There was very little suction at all. Within the year, I was purchasing another one that was in the pet category. It now sounds like a slowly dying goose every time we turn it on. We did purchase one about 10 years ago that we loved, and it lasted for five years or so. It was the kind that had a wider nozzle, and the entire nozzle rotated around to be flat against the body when storing. Other than that, Black & Decker always seems to let us down when it comes to hand vacs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to put in your vehicle. With the help of a power inverter, i can clean my car anywhere instead of a few coins at the gas station or car wash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no carpet a child in a wheelchair and a Dogo. We absolutely love this vacuum. Easy to use, light and can hide anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 3 out of 5 stars

    Great but I expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but I expected more. Battery dies quick but enough to lightly clean my car in 10mins. Vacuum power is weak

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Good for cars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my car and spot vacuum on stairs Not a real powerful suction but great for cars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction! Flip up at the end. Extra tools. Easy to open to empty cannister. It would be a 5, if the bag was a little easier to place in the cannister. Good vision to see when it needs to be emptied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for my college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her hand held vacuum, beats the standing vacuums that are heavy to lug around with wires in the way. Great in a dormitory rooms.

    I would recommend this to a friend
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