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Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 963 reviews

92%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Works well, Quiet

    Posted
    ChemE75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Old DW was a noisy old thing so decided to look for those with good quiet noise ratings and read Bosch were very quiet in general. We had a KA in a previous house and found it did a great job of cleaning and drying but was not quiet enough for the new house due to proximity of kitchen to the family room and bedrooms. Our son has a Kenmore Elite at the house they recently bought and it is very quiet - so we looked at Kenmores, KAs and the Bosch. After a good deal of research, we decided on this model for several reasons - the sloped silverware tray aids in washing and drying, the height adjustable middle tray is helpful for different height items, the adjustable supports in the trays help to add flexibility in supporting different types of dishes, bowls, etc, stainless liner for long life and durability, no exposed handle to stick out from face of cabinet, front facing control panel allows for seeing progress at a glance, large removable utensil bin and it was within our price limit and best buy offered free delivery within 3 days. Honestly, Kenmore and KA both have very comparable machines. Lowes has the same basic model at same price but theirs is a specially modified version that takes swaps out the 60 min cycle with a 30 min cycle. Frankly, we did not feel a 30 min cycle would be useful where this one with 60 min cycle seems much more realistically useful for small loads. Only thing I needed for installation was the water inlet fitting and a section of flexible supply line. The old drain and power cord were re-usable. The height and level adjustments were easy, all done from the front. It fit perfectly into the old space and the under counter tabs fit pretty close to the previous. So far it has performed well. I agree with others who complained of the odor - definitely a musty odor from water used for testing before shipping and/or certain plastic parts. After several uses now, the odor seems to have dissipated. I'd say the extra dry cycle is pretty regularly used - it seems energy conservation may limt the heating power of newer machines - our old KA seemed to heat up much more. But then its not a big deal and probably safer in the long run for plastic utensils. Our old machine did ruin a plastic burger press that said it was dishwasher safe but apparently not safe from those that put out more heat. We have not tried all cycles - the 60 min and auto seem to be working fine for our needs. In general with only the two of us, we run it once a week. Since dishes tend to sit for a while, I tend to rinse them well in the sink first to avoid having stuff dry on and be difficult to wash off. Of course there are times we crank out more dishes and are less fussy about rinsing when we know we will be running it that night. In all occasions so far, it has performed well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    First impressions

    Posted
    Andy
    • My Best Buy® Elite MemberElite Member

    Just installed this unit myself a few days ago. I can’t speak to longevity obviously but will give my first impressions after installing and running the washer a couple times. Will update if I run into any issues down the line! The install went mostly smooth, with a few hiccups: - You will need to purchase a few additional parts required to install the dishwasher. These seem like they could easily be included so I’m a little confused why they aren’t, especially the electric strain relief clamp. The other pieces you will need are a water hookup adapter and a hot water line if you don’t already have one or you want to replace it. - All of the hose connections and electric cord hookup are in the same viscinity in the back of the unit. This made somewhat of a mess of everything being stuffed in the back, and the hoses and cords got pretty squished when putting it in place. Hopefully nothing is too strained or kinked, I can’t really tell whats happening back there now that the washer is in place. - The Bosch line has a few different versions of kick plates for the front of the unit. Pretty sure they included the wrong one for my model. The screw holes didn’t line up and my install kit included brackets that this version of kick plate doesn’t use. Not a huge deal, but mildly annoying and the plate is just being held on with one screw now. - The brackets to attach the dishwasher the the countertop seem a bit cheap and were kind of difficult to figure out. Seems like they hold ok for now though. Performance: - Love the sleek style of this washer and as others have said, it is freakishly quiet. The outside is covered in soundproof insulation which is a nice touch. Can barely tell its on when running. - Dishes came out sparkling clean and dry as a whistle. On the second and third rack there were a few dishes where water pooled on top or in crevices, but not a huge deal to me and most dishwashers these days are going to leave a tiny bit of water behind. - I love having a countdown timer on the front panel and the child lock is also a nice feature when you have a 1-year-old who loves to push the buttons :) - I was able to fit a lot of dishes in here and my large dinner plates fit perfectly. Haven’t tried washing any large pots or pans yet but seems to be plenty of space. - Stemware doesn’t fit on the 2nd rack, had to place it on the bottom. Not ideal, but small inconvenience. Would maybe fit if I adjust the rack height, haven’t tried that yet. - Having the 3rd rack is awesome. It is one of the reasons we picked this unit and it is even more useful than I had imagined. Perfect for large knives, spatulas and other large cooking utensils that would normally take up space on the lower racks. - Silverware basket is very large. I consider this a good thing but I could see it being a problem for some people. I like that it helps spread out the silverware more to prevent nesting from overfilling. - The detergent receptacle is needlessly complicated. Seems prone to eventual failure in the future. Instead of a simple lid/latch, it slides back and forth and the latch seems a bit weak. - Door latch is also a bit strange. There is no handle to unlatch it, you just pull it out. This also seems prone to eventual failure and seems to be made with plastic parts. Overall this is a huge improvement over our previous dishwasher and so far we are very happy with our purchase! 5 stars for performance 4 stars for design 3 stars for install

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans, Dries, So Quiet!

    Posted
    duxinco

    This review is both premature (this dishwasher was installed four days ago) and reactive (we had a super-crap Maytag dishwasher for four years). But with those caveats: I'm in love! When we were shopping for a replacement d/w, because of the amount of plastic we wash I was so firm on on the d/w being able to dry, but our other "must-haves" were third-rack, stainless interior, exposed controls, which kinda limited the pool. Because we'd had a Kitchen-Aid which was ridiculously expensive and which then died four years later, we have a strong bias against them, so that was also off the list. Because of our recent unacceptable experience with Maytag (which we'd chosen based on the rec from the popular consumer magazine as well as online reviews), that was also off the list. So here we are with the Bosch. It is so quiet -- it is running right now and I had to keep checking "is it on?" Yes, it is. Every time we've run it since installation everything has come out bone dry, including all our plastics. I'd forgotten what that was like .... CONS: I will say that I definitely see some of the nits others have mentioned: -the tines are spaced rather closely, forcing creative (aka awkward) placement of some items, especially in the bottom rack. (For example, I cannot get our pan / pot lids to fit because the tines are too narrow, so they have been perched at a rakish angle.) -the three trays, especially the top two, are not smooth operators. Especially the third rack -- that you really have to jimmy to get it back in, which feels stupid and makes me feel a bit resentful, like "really? Brand new not inexpensive d/w, and the racks are giving me grief?" -the utensil tray's openings are not big enough for some of our cutlery. I am a HUGE proponent of the business-end of cutlery being up (so as to be thoroughly cleaned), but our silver has decorative bottoms, and the knives and dinner forks have LARGE decorative bottoms: they do not fit in even the largest of the openings. I really like using the cutlery dividers because nothing can then nest together (and not get cleaned), but that's not an option, unless I lay them on the upper (third) rack. Which I don't and probably won't, because that I am using for sippy-cup innards and spatulas / tongs. I know, very first world-champagne issues, but it's also true. So, would I buy this again, based on my extensive use these past four days? YES. This is about the most money I am now willing to spend on a dishwasher given their short lives, and, given our must-haves, it fills the bill. Plus it cleans beautifully, dries thoroughly, and is super quiet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Is it wrong to love a dishwasher?

    Posted
    MCXB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While pricier than some options, for all its features, this Bosch 300 series dishwasher is fantastic. Using a rinse-aid as instructed, we haven't had any issues with anything (plastics included) coming out less than dry unless the object has a lip or cup that can catch water to begin with. There's no heating element, but this thing gets things hot and water evaporates well by the end of the cycle. It is amazingly quiet, especially compared with the 12 year-old Kenmore "grinder" model it replaced. No, there's no grinder, but the food catcher is unobtrusive and easy to clean. I've had it running for over a month and have only cleaned it once (and that was to determine how easy it was)...could probably have gone a few more weeks. There are no strange odors before/during/after the wash cycle in any case. Loading is easy with lots of flip-down tines for organizing the space as needed, and the top "third tray" works very nicely for utensils and shallower items. We found we don't need the larger utensil baskets on the lower rack which leaves more space for pots, larger bowls, etc. The automatic cycle takes approx. 2-1/2 hours to complete, but run it while you're away or asleep...you won't really care. (It's very quiet, remember.) Installation was straight-forward with no surprises. Exterior insulation is compact and neatly pre-installed. Yes, you'll need to get a separate installation kit...you wouldn't want to re-use your old supply line with compression fittings anyway. The kit I bought at Best Buy included the correct right-angle adapter that fits Bosch dishwashers and a new water supply line. Electrical connections are done through a secondary gang box (included w/dishwasher) that requires some additional clearance for wall/under-cabinet mounting. I didn't have space behind the dishwasher, so I mounted it on the back wall of the sink cabinet. Even though my old DW was hotwired with the routing of power line a bit more streamlined directly under the dishwasher, this set up makes sense as it allows for easier access to the power connections (for repair or removal) and makes it easier to utilize a 120V power cord with plug if you already have an under-sink outlet for your garbage disposal. (The Best Buy installation kit provides that plugged power cord if you need it...I didn't.) Oh, and it cleans everything really well! I've only had one serving spoon with caked on guacamole not get completely clean; everything else -- including some really nasty burnt-in casserole dishes -- come out beautifully clean. No pre-rinsing required, just scrape off any bulky bits. I would definitely recommend this dishwasher to others.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Smelly product

    Posted
    Andrew
    • Verified PurchaserVerified Purchase

    I got my first Bosch 300 series dishwasher a day before Thanksgiving 2018. It was installed by Best Buy’s Geek Squad. Previously I had a Kenmore dishwasher which lasted without any problems for 18 years. With Sears in bankruptcy I decided to try Bosch, because of its record of reliability and reputation. Since day one however I had a problem with this top rated dishwasher, - a bad chemical odor emitted during the wash cycle. I assumed that after few uses the headache causing odor will disappear, but it did not. It’s a shame that Bosch refuses to admit to this problem. There is no instruction how to get rid of this smell. I had to Google it and follow instructions from other Bosch owners, by placing a cup of white vinegar on upper rack and run on heavy with sanitize cycle every day. It did help as the vinegar neutralized the smell. Then I ran out of the vinegar and the smell was back. I promptly returned the smelly product to the store and bought a good rated Maytag MDB4949SHZ. The delivery guy told me that almost all dishwashers use the same sound insulating material, which is Bitumen (asphalt). Yes, my new Maytag smells too, supposedly it is not toxic. I am very upset that there was no warning label about this headache causing product. How is it possible that Consumer Reports gave those products top ratings ? How could there be so many positive reviews and only a small percentage of owners report this smell?

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy so far

    Posted
    Meg524
    • Verified PurchaserVerified Purchase

    I bought this Bosch after my 7 year old Whirlpool started falling apart & leaking with the hope that it will last long enough to be worth the expense -- so many brands (Whirlpool, Kitchen Aid, Kenmore, etc.) are made by the same manufacturer, the problems carry over between machines. Extensive research led me to switching to Bosch as the best in dishwashers; I've had it for a month and so far have been completely pleased with it's performance. Some reviewers had complained about a hot plastic smell when the machine is first used; that is true, but I didn't find it overwhelming, it doesn't come off on the dishes, and it fades over time. Others have complained about dishes (especially plastic) not drying; plastic won't retain the heat from the hot water, so plastic items may stay wet, but the ceramic & glass will dry just fine as long as you leave the door shut for a bit when a wash is completed. (Plastic items often stayed wet with my Whirlpool too, even with a heated dry cycle.) The Pros: it cleans well, it's very quiet, and the 3rd rack is very useful for my large knives/utensils as well as very small items. The adjustable 2nd rack height allows for flexibility in my washing needs. The "energy saver" wash setting takes an hour less than it did on my old Whirlpool. The pocket handle version of this model that I originally wanted would have taken an extra month to deliver, so I had to settle for this version of the 300 series; I don't love the front location of the controls or the brightness of the digital display on this model, but I do like seeing how much time remains on the cycle. All in all it does what I need it to do. The Cons: my biggest concern is that the plastic parts (particularly the top rack and the height adjustment levers on the 2nd rack) are very flimsy. The installer actually warned me to be gentle, and never to adjust the height of the 2nd rack if the dishes & glasses were already loaded, saying "they're only plastic." Too much strength sliding the 3rd rack out will pull it right off the tracks. For me it's not a deal-breaker as I'm not rough on my appliances, but I won't be having my teenage son load & unload for me. Other than that the only "con" is that it doesn't seem to hold quite as much as my old Whirlpool did (the silverware basket can be taken out completely, but can't be mounted on the door to make more rack space). Time will tell how the parts hold up over time and regular use. With my Whirlpool, the rubber and plastic began to break down within 5 years and by 7 it was falling apart. My hope is that I can get at least a decade out of the Bosch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Closest Dishwasher to Perfect

    Posted
    SmallOfficeGuru
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our small (6-7 person) office has had 3 dishwashers in 13 years. It gets less use than it would have in a 5-member family because it's only run once a day about 4 days a week (and not at all on weekends.) So I guess the first two we had weren't very good. But I've waited 4 months to review this Bosch just to make sure I knew the unit. THIS THING IS AMAZING!! Whoever designed this machine hit it outta the park!! EVERY single complaint I had about the old machines or dream I had for a new one has been addressed, fixed, corrected, implemented!! It has so many cool design features that it's not even funny! [Plate racks that let you adjust for the number and thickness of the dishes you want to wash / upper pull-out basket has rows on both sides for glasses and cups--with each side's row of a slightly different width / a fold-down "holder" for stemmed wine glasses / Easy "Drop-Down" adjustment on the upper pull-out basket if you need more room up top and less height on the bottom/ Removable utensil baskets with separate "fold back" covers / Utensil covers with "holes" of varying sizes to accommodate knives and forks WITH LARGER WIDTH HANDLES / Utensil baskets of varying DEPTHS (so smaller spoons don't fall down the rabbit hole and disappear!) / A REMOVABLE-WASHABLE FOOD FILTER/STRAINER ON THE FLOOR OF THE DISHWASHER :-O / And a bonus pull-out "drawer" at the top especially for longer knives and utensils! It has an actual HEATER to help dry the dishes, but because of that, we can now adjust the washing and drying cycles to something shorter than A DAY AND A HALF!! (Seriously...shortest cycle on the dishwasher before this one was over 3 hours because it had no heating element. It was counting on the residual heat from the wash water to "dry" the dishes---which rarely actually happened. But best of all, it actually cleans the dishes! And it does so with hardly any noise! (Disclaimer: we DO make it a practice to pre-rinse, but we did that before and there would STILL be gunk with both of the old dishwashers.) My only beef is that we still have water left over in the wells of any concave bottom cups or mugs we wash. But with so much else going for it, I can live with that!!] -- This Bosch wasn't the Top-of-the-line, price-wise, but it sure behaves like it!! I'd happily recommend the Bosch 300 Series dishwasher to anyone wanting a good-looking, quiet, flexible, fully-featured, efficient dishwasher for their home or small office. Both thumbs enthusiastically WAY UP!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not so Hot

    Posted
    FamilyOnTheGo

    Horrible Dishwasher, 5 months in for our new SHEM63W52N and it still has a toxic melting plastic smell when it runs, and even worse when you open the door to let your soaking wet dishes dry. (You need to turn the fan on above the stove as well as open a couple windows in the kitchen help make it breathable) Have talked to Bosch countless times, they even sent a Bosch Technician to come and look at it. He was going to recommend to Bosch to replace the unit, but suggested we take the machine back to place of purchase. It took almost a month for the Tech to come and look at it, so my hope of returning was gone. That is also if I wanted to take a loss of paying a restocking fee. I am now stuck with a dishwasher that we can not use. Dishes do not fit in well, cereal bowls and plates must go in the bottom rack because bowls and saucers break in the top rack when it is up, but if top rack is lowered it bashes my Corelle plates (not over sized plates) in the bottom thus not rotating the spray arm. Drinking glasses do not fit on top rack, cookie sheets, casserole pans, pots and cutting boards do not fit in bottom. Soap just sticks to the top rack handle and does not dissolve/break down for proper washing. Even used the Finish detergent that Bosch told me to use because other ones were not working correctly. (Just as bad if not worse) Water does not heat hotter the the Hot tap water that first goes in. We have done the Vinegar and baking soda over a dozen times like Bosch recommended and still no luck. Everything needs to be dried off with towels because it is soaking wet, and then you need to dry the inside of the machine as well as the door. We will no longer be using this machine that is now taking up space in my kitchen, It has even started to make the stainless steel cutlery, utensils, and even bowls to go rusty. We will not be purchasing anything from Bosch again,, and they have been of no help, to fix this problem.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it, but ...

    Posted
    RosM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like this dishwasher - It's super quiet (can hardly tell it's running), holds a lot of dishes (I love the 3rd rack that neatly holds flatware), and gets everything very clean. However, I do have a few grumbles. First, the manual does a poor job of explaining all the options, and when I called customer service, and the rep was equally unhelpful. For example, there's a programmable setting for enhanced drying, and a button for extended drying. The default settings left everything pretty wet and extended dry didn't solve the problem completely. When I searched through the manual, I found the programmable setting (D1), and changed that. That added another 15 minutes or so but did make a difference. When I asked the rep what the difference was between the two, she hadn't even heard about the programmable setting. I also asked her about the different cycle times, such as, whether the Express60 uses more energy to complete the wash in less time, and she couldn't answer that. She just told me to choose the cycles based on my load (duh). She did answer my question about whether it heats the water beyond the temperature coming out of the tap - it does - and the temperature of the tapwater should be 110 - 120 degrees. The other complaint is that there is a fairly strong plastic smell after washing and it has not gone away after 6 weeks of use. I googled this and found many people had this complaint, many saying it's so bad they ended up returning the dishwasher. Apparently it's due to a bitumen sealer/gasket. People started reporting this in 2015 so I don't know why it hasn't been fixed already! In my case, the smell dissipates a few minutes after the dishwasher is opened, but others complain that it remains. Since the phone rep was useless, I've been looking for a way to contact Bosch in writing, but haven't found a way.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So far not very happy

    Posted
    rachel

    I ran it 3 times by now. The pros are: it is very quite, it looks very nice, and it washes better than our old 22-year old Maytag (not better though than our Maytag a year ago). And there are several things that I wish are better. I was very excited about the 3rd rack but once started to use it, I changed my mind: it takes time to place the silverware flat one by one and the same with taking it out after it’s done. I now use the traditional way, the basket. And I took out the 3rd rack to rather make more height space for the 2nd rack. Perhaps the 3rd rack can still be used for some flat pieces like pot lids. It doesn’t dry well. Most dishes still have some moisture after 2.5 hours of its cycle. I never had this problem with my old dishwasher. As a result, the wine glasses are never sparkle clean. Also, it somehow feels smaller than it is when it comes to loading dishes. It must be the design of the shelves that doesn't allow to use it fully. There is a lot of fuss about Bosch dishwashers among sales people at the appliance departments. I went to several stores and heard all the same: Bosch only! The price is inflated and the quality is just very average. I bought it at BestBuy and I am not sure it was a good decision. I want to see how long it lasts.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic diswasher, exceeded expectations!!!

    Posted
    John423
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Bosch SHEM63W52N Dishwasher is absolutely fantastic! We love the 45 degree visible display showing the remaining time and the type of wash cycle selected. I like the feature where the display stays lit even after opening the door. Sometimes you only have time to get one or two items out of the dishwasher. With the display lit, you know dishes are clean. Once you empty it, just push the Off button. We have tried several wash cycles to see how each functions. The Auto Wash, Normal Wash, Speed 60 and Extra Dry all perform as advertised. All the dishes came out clean and very dry! With the Speed 60 Wash, there were two items that were not completely clean, a small ring of baked on food remained on a glass cooking bowl and one tall tumbler was not quite clean, but they were all dry! We just put them in the next load and presto, clean! We have yet to try the Heavy or the Half Load, but I feel very comfortable with using them. The racks are great, and we love the top (3rd) rack for the cooking utensils sharp knives and plastic utensils. The other racks work very well and our dishes fit in just great. The noise level is very low and you cannot hear it unless you are standing in front of it in the kitchen. Our 10 year old dishwasher was quite noisy. We are thankful Best Buy had this one on sale with free installation, or we might have purchased the lower cost unit. We are so very glad we bought this Bosch 300 model. We have used it two weeks so far and are totally impressed with Bosch! Buy it, you wont be sorry!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So far NOT so good

    Posted
    hcarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had heard Bosch had great dishwashers and based on reviews here made the purchase and have had buyers remorse since. The dishwasher is tested in the facility and then packed up. Based on the dates included with the packaging water has been sitting inside the machine for two months since manufacturing. The horrible smell when opening the door from day one has yet to subside. There were puddles on my floor when installing. I'm all for testing the product, but shouldn't you allow it to dry before packaging and shipping to a customer.. This dishwasher smells foul when empty, it's not food I've left in there. It has smelled from day one. I've used the extra dry button and still the back of the dishwasher is wet, as well as the door at the end of a cycle. I'm using the recommended products, as well as a drying agent. I have made sure the drain line has a high loop so I'm not getting sewer gas. My previous dishwasher of 18 years was installed the same way and never smelled. It is a very quiet unit but that is the best I can say about my Bosch. The smell has overshadowed any other features on this dishwasher. Unfortunately, I missed the 15 day return policy as my husband was out of town and the until couldn't be installed immediately after purchase. Before taking the leap, I would search for Bosch dishwasher smell. I really wanted to love this dishwasher, but have been very unhappy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    Martens13
    • My Best Buy® MemberMember

    We had originally purchased a Samsung DW80F600UTS dishwasher in 09/2015. During that period we had it repair 3 times. Thankfully we had the Best Buy Geek Squad Protection Plan so it didn't cost us anything for the repairs. But at the last repair we were told that they would not be able to repair our machine any longer because the cost to repair our machine would exceed the value. So since we had the Geek Squad protection our repair tech got everything arranged and called me back and said to go to Best Buy and pick out a new machine. On 6/2017 we had decided to get the Bosch SHEM63W55N. We are so happy with this choice. We are not dish rinsing people, we just scrape the chunky stuff off and put it in the dishwasher, we have never had to rewash a single dish. The machine is very quite (we don't have to turn the television volume up while washing a load) and does an excellent job in washing. A million times better than the Samsung (booooo) and the Bosch looks nice. There is a count down easily visible so that I know how much time I have left in the wash cycle (Love that). We did notice in the beginning that after the wash our dishes was damper than usual, so I increased our water heater by just a little bit and prior to starting the dishwasher I would wash the sink out with hot water instead of washing it after I start the dishwasher. Also we crack the door open to help with drying and cools them off for easier handling. So far so good. Make sure you use a rinse aid. I'm just really happy that we are out of our Samsung nightmare and decided on our Bosch. We did purchase the Geek Squad protection on this one too. I don't foresee us using it but you never know.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's ... Different

    Posted
    Seeit2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The dishwasher is VERY quiet, which is nice. What we needed to get used to was the fact that things are not completely dry when done. They are Mostly dry when using the Extra Dry setting and Fairly dry when just using the Auto setting. You definitely need to use a rinsing aid (Like Finish Jet Dry). This more or less helps the water SLIDE off the sides of the washer and the items inside. If the item is made of light weight plastic, it does not completely dry, but heavier plastics and dishes, etc, do dry. Because there is not a heating element, you can put plastics on the lower rack as well. The 3rd rack on top is handy for things like lids and spatulas. We've heard from people that have a weekend lake place that they ran the washer before they left and when they returned some days later, there was mold inside, so you may not want one for a lake place. You can try opening the door a bit some time after the cycle is done and leaving it open to help some of the water evaporate, but I would say that most things are dry when I go to empty it. For those things that aren't, I leave them in the dishrack on the counter to finish them off.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great dishwasher

    Posted
    leadbelly2550
    • My Best Buy® Elite MemberElite Member

    This dishwasher has worked as advertised since we purchased it. It is quiet and gets the dishes clean. By quiet, I mean it's very difficult to tell whether it is running a cycle or not. Some comments: we chose this because we wanted controls on the front, not the top of the door (the latter controls aren't accessible unless you open the door). The top rack is adjustable, meaning you can raise or lower it to suit your needs. It has a narrow top shelf for smaller items - flatware, small bowls, bike or water bottle tops, etc. it doesn't have a heated dry cycle, but does have an extended dry cycle. we sometimes grab a dish rag and dry the tops of upside down glasses before we unload. it has a reservoir for rinse aid - helps keep glasses from spotting. only need to fill it roughly every 30 washes, so about monthly. worth doing, we think the glasses look very clean and not spotted, unlike the old dishwasher. the interior has a slight odor at first - not the things getting washed, something about the inside, like a mild plastic odor. it goes away. there is a filter in the bottom - you twist a disk to remove and clean it from time to time. no tools necessary, thankfully. Installation was free and seamless - we received several calls confirming timing, and the installer showed up at the front end of the three hour install window, then gave a short demo of how it works when he was done.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my Bosch dishwashers

    Posted
    SFresident
    • Verified PurchaserVerified Purchase

    This Bosch 300 is my second Bosch dishwasher. My first bottom-of-the-line Bosch worked great for many years until a family member accidentally fell on the open door, damaging the hinges. I was a little nervous about all the negative reviews online about buttons that stopped working soon after purchase and bad customer service. Despite my reservations, I purchased another Bosch largely because they are so quiet (I have a very small house) and because my first Bosch performed so well. It's only been a few months, but this new Bosch is still working great. The rack configuration is totally different from older dishwashers: there is a third silverware and large utensil rack on top that took getting used to. The best thing about it is I could get rid of the bulky silverware basket to free up space in the bottom rack. I still love the adjustable cup and glassware rack in the middle since I could lower it a touch to fit my wineglasses. One has to be careful not to place items in this cup rack that substantially block the water from the arm below. Placing large flat container lids horizontally kept water from getting to that third silverware rack on top so some utensils remained soiled. Adjusting our loading habits solved this problem easily. Note that the top utensil rack can be removed if desired. Overall, I recommend Bosch dishwashers enthusiastically and without reservation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Oh, how I love this dishwasher!

    Posted
    DBDB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wound up with this particular Bosch dishwasher because of a delivery issue with the KitchenAid that I originally ordered. I chose it because of its reviews and because I could get it installed quickly. If you are considering this dishwasher, it is important to know that there is no heating element for drying the dishes. This was fine with me since I never, ever used the heat cycle in my old dishwasher. I just opened it up to air dry when the cycle was done. And this is what I do with my new Bosch as well. The cycle takes a long time (almost 2-1/2 hours), so I time the running to be home when it is done. The dishes get amazingly clean with no rinsing at all. The third/top shelf is a Wonder and a Marvel. I wouldn't buy a new dishwasher without one. There is a stemware holder on the middle shelf that works well, but doesn't really have safe space for more than 4 or 5 stems. The silverware holder on the bottom is nice because it has different sizes of loading grids, and because small items can be put inside the baskets. Silverware can also easily be place on the top rack when you need space on the bottom for big items. And lastly, it is really quiet. So, if you can live without a drying element, you'll probably be delighted with this Bosch dishwasher. I am.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best dishwasher I've ever had

    Posted
    RandyG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This dishwasher has exceeded my expectations in almost every area. I originally thought that the third rack, for silverware, was just a nice-to-have. Now that I've used it, I can't imagine having a dishwasher without it. It frees up space on the first rack for larger items and does a superb job cleaning my stainless silverware. It also makes it much easier to put away the silverware after I've washed it. I have used this Bosch for several very tough loads of dishes and found that it handled them superbly. It cleaned every dish, bowl and pan perfectly. Having read several other reviews before purchasing, I knew that the Bosch drying cycle does not produce dry-as-a-bone dishes. However, I've found that if I prop open the door for fifteen minutes after the cycle completes, the steam escapes and the dishes dry well. One other comment: Best Buy's delivery and installation team did an outstanding job. Having recently experienced terrible performance by another retailer's service, I was absolutely delighted with the professionalism and competence of the Best Buy team.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    BOSCH customer service treat me like thief!

    Posted
    JeepRunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First E-mail to ask how to E-mail them about the dishwasher has scratch issue, able to take a picture send it over, 1/3/18 this is what I received : In regards to your inquiry, we created a file on your behalf please send a copy of your purchase receipt and pictures of the inside of the unit. Should you have further questions please contact us directly at 1-800-944-2904 1/24/18 ( responsed 3 weeks later ) In regards to your inquiry, thank you for sending the requested information, unfortunately we didn’t see the complete FD number, please respond directly to this email with the requested information. Thank you again for allowing us the opportunity to respond to your inquiry and we hope this information helps. ( I registed this dishwasher online they should have this number, can't trust this brand again, not serious about the stuff issue. sent the FD number over on 1/24/18 until now has't got respon yet!) BTW : The dishwasher they recommand "finish" has strong chemical smell, got me headache, and the disheshs never dry.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Need to open door to dry

    Posted
    Anna
    • My Best Buy® MemberMember

    Cleans dishes just fine. The adjustable top rack is a pain to adjust up and down. If you don’t use a lot of dishes (small family, single person) the inside starts to ABSOLUTELY WREEK with a sewer like smell as your waiting to fill it up which could take days. I’ve read another review that said the same. In order for your dishes to dry completely you need to open it after cycle finishes, shake off all the water that had collected on top of cups and other places like Tupperware lips and lids and leave the door open a few inches for a couple hours and dishes will dry. I had a new Samsung dishwasher recently at other house and the door automatically opened at end of cycle to dry dishes. That would’ve been a nice feature here. This is an energy saving feature so if you’re wondering if it’s because the dishwasher is junk that’s not the reason. It’s so it can be energy star and efficient. However, it should come with an option to bypass this if you need dishes washed and DRIED quickly like during the holidays. Not sure if I could recommend this because of the horrible smell.

    No, I would not recommend this to a friend