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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 59 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
1

Customers are saying

Customers frequently mention how quiet the dishwasher is, with many saying they can barely hear it running. They also appreciate the third rack for extra space and the overall cleaning performance. While some find it expensive, many believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Delivery delay

    Rated 5 out of 5 stars

    Great Dishwasher but a Frustrating Long Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after using our new Dishwasher only a few times it has been great. It does a wonderful job of cleaning the dishes and it is so quiet that we cannot hear it and it is only 20 feet away from where we are sitting watching TV. I do recommend and I chose this because it was highly rated by Consumer Reports Magazine and so far I’m happy. Now the negative. I’m not pleased with Best Buy as I originally went to buy this on December 10th, Even though I went the next morning after I received an email showing it to be on sale, they said there were none available so I settled on the next model down. They promised delivery in time for Christmas and gave me a date for delivery. A few days later I was notified that there would be a delay to sometime in January. After a couple more weeks I was notified that delivery was delayed again until February 27th. I was very frustrated and unhappy as they once again were advertising the same models on sale. Once again I went to Best Buy and the salesperson was very helpful and said he could provide the original model I wanted and that it could be delivered sooner. So he cancelled the order and updated my purchase to the Bosch 500 Series which I originally wanted. It has finally arrived on February 15th and we had a great delivery and installation team that got it all set up with no problems. So far we are very happy with the new dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and does an excellent job cleaning dishes and plastics. App offers nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    RitaN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, super quiet, easy to load with plenty of room. Very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Very quiet. Just wish the trim was not stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sales service and follow up. We were kept abreast of the progress of our order and we were allowed to schedule the installation at our convenience.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Manual filter cleaning, No booklet

    Rated 4 out of 5 stars

    Very quiet, cleans well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very expensive dishwasher, and I will never use the wifi option (why in the world would anyone want MORE devices on their wifi system?) I just wish it came with a booklet, and that the silverware rack were bigger. Using the top rack for everyday silverware is a bit of a hassle. I also don't like that I have to manually clean the filter and arms. Never had to do that on any dishwasher before.

    I would recommend this to a friend
  • Pros mentioned:
    3rd rack, Cleans well, Quiet

    Rated 4 out of 5 stars

    Overall a good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like it. Cleans very well. Initially pairing it with phone was a problem...kept getting hung up on network issue. Eventually it just worked. Love the 3rd rack. Sometimes just take out the standard silverware basket to make room for larger dishes and bowls. There was a learning curve for me on this since my prior machine was many years old. Don't care for the top rack for glassware. Some rows missing elevated sections to keep glasses from falling over into each other. Racks have numerous flexibility options, but don't use them really. If you move the top rack down, the full size plates hit the arm above. If you move the top rack up the tall glasses don't fit. Seems like it's been a bit over--engineered in terms of flexibility and internet connection. VERY quiet. Need to check for light reflection on floor below to make sure it's on. Overall, pleased with purchase, except for the top rack.

    I would recommend this to a friend
  • Pros mentioned:
    3rd rack, Easy to use, Quiet

    Rated 5 out of 5 stars

    Clean machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality dishwasher and does a nice job. Not too noisy, third rack, easy to operate and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    so far so good with this dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! But keep in mind we've only had it a few weeks - here's hoping I still love it 5 years from now! The features I really like: my first test - we can load knives with peanut butter or cream cheese residue & they come out perfectly clean - I also like that the door pops open at the end of the cycle to allow steam/water to evaporate, so dishes are perfectly dry - the shallow third rack at the top is extremely useful and it's so quiet we can't hear it running. We haven't been able to connect it to our wifi - but also can't imagine ever needing to control our dishwasher remotely.

    I would recommend this to a friend
  • Pros mentioned:
    3rd rack, Quiet

    Rated 5 out of 5 stars

    Very Nice Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this dishwasher is very quiet and the third rack is a great bonus! The auto air setting does leave plastic items wet, but without it things dry well. Still trying to figure out how much detergent to use to prevent spotting because the dishwasher manual just says to add detergent, and my detergent says to add according to dishwasher instructions, lol!

    I would recommend this to a friend
  • Pros mentioned:
    Air dry, Quiet

    Rated 4 out of 5 stars

    Does clean the dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bosch dishwasher easily installed in place of an old, worn out Bosch that lasted 13 years. I bought a new water line kit as the connections had changed and the line and connections didn't come with the new unit. The new one is quiet and I think it is getting quieter as it breaks in. Cleans the dishes well enough. Don't like that there's no LED numbers to tell how long until it finishes. Like that it pops open at the end on the air dry cycle. Five stars if it is still working in ten years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 4 out of 5 stars

    Bosch 500 Series (Black)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not like the left over water spots on inside of door after the machine has finished. Our old machine was plastic inside and that didn't happen. We know this is small concern, but wanted to tell you. The dishwasher is very quiet and we really like that. Plus, it gets our dishes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well

    Rated 4 out of 5 stars

    Amazing with Glassware and Silverware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer - we went from a Samsung to this and it’s phenomenal. Our glasses are so shiny and everything just feels a lot cleaner. My only complaint is that plasticware doesn’t dry very well, which we read might be an issue. We just take those out last and let them air dry.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Small utensil bin

    Rated 4 out of 5 stars

    Quiet. Could use improvements.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Nice unit. But. Small utensil bin. And the pocket handle felt loose like it had a button to open the door but it did not. Needs delay button and a dry button on this series.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dishwasher. Very quiet and looks nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Quiet and excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits way more than our old one, is so quiet you can barely hear it unless you're right next to it, and has been trouble free so far with nice clean dishes. Time will tell if it has the longevity!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    The Only Dishwasher You Will Ever Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosch Engineering is noticeably superior in performance and results. The quietness of this unit makes one often check the dishwasher just to make sure it is still on. However, upon finishing its cycle, the clean, fresh, and sparkling dishes inside really bring satisfaction over and over for using this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Replace dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m am pleased with the product. I chose the Bosch brand due to reputation and reliability. This newest model is easy to use. The service was superior, even when we had an issue with installation, all was rectified and handled in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    3rd rack, Quiet

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great dishwasher. Very Quiet, which is great for my open floor plan. Love the 3rd rack for Silverware and Utensils. Still checking out all the bells and whistles but happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Quieter than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is not the quietest that Bosch makes but is certainly quieter than I expected. If it didn't have a light to let you know it was running you wouldn't know it was running till you hear water running down the drain occasionally. Stowing dishes has many options which take a while to get used to. We LOVE it!

    I would recommend this to a friend

What experts are saying

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  • reviewed.usatoday.comMark Brezinski on April 10, 2024

    Bosch 500 Series SHP65CM5N Dishwasher ReviewThe Bosch 500 Series SHP65CM5N is a solid mid-range dishwasher from Bosch, with a handful of issues that somewhat dampen our enthusiasm for it. It has Bosch's signature clean aesthetic, a stainless-steel facade and interior, super-quiet 44-dBA

    Full Review